<p>Assistant Banquet Manager</p> <p>Hospitality Starts Here:</p> <p>Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!</p> <p>Why Us:</p> <p>Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.</p> <p>The Role:</p> <p>The Assistant Banquet Manager plays a key supporting role in the execution of all event functions, ensuring every detail is thoughtfully prepared and flawlessly delivered. This individual works closely with the Banquet Manager to lead the team, maintain the highest standards of service, and create memorable guest experiences from start to finish.</p> <p>The ideal candidate takes pride in both leadership and hands-on work-whether assisting with event setup, guiding the team during service, or supporting administrative and planning efforts behind the scenes. They thrive in a fast-paced, collaborative environment and are committed to excellence in hospitality.</p> <p>What we will ask of you:</p> <ul> <li>Support the Banquet Manager in the planning, setup, execution, and breakdown of all events. </li><li>Assist with arranging tables, chairs, linens, and service stations according to event specifications. </li><li>Lead by example during service-remaining present on the floor to support the team and ensure a seamless guest experience. </li><li>Help conduct pre-event lineups by reviewing event details, service expectations, and menu offerings with the team. </li><li>Ensure all event spaces and restrooms are properly cleaned and maintained before, during, and after events. </li><li>Monitor event flow and proactively address any service or operational issues. </li><li>Provide exceptional guest service and assist with guest needs, questions, or concerns in a professional and timely manner. </li><li>Support team members by coaching, training, and reinforcing service standards. </li><li>Assist in evaluating team performance and identifying opportunities for growth and development. </li><li>Ensure adherence to company policies, safety standards, and service guidelines. </li><li>Maintain event ambiance by assisting with lighting, music, décor, and overall presentation standards. </li><li>Uphold all local and state alcohol service laws and regulations. </li><li>Assist with administrative and collateral tasks, including updating event details, organizing BEOs (Banquet Event Orders), maintaining event documentation, and supporting communication between departments. </li><li>Support inventory tracking, ordering, and organization of banquet supplies, linens, and equipment. </li><li>Perform general operational support tasks as needed, including light maintenance or troubleshooting. </li></ul> <p>Requirements for Success:</p> <ul> <li>1+ year experience in events, banquets or hospitality leadership preferred. </li><li>Background in front-of-house service strongly preferred. </li><li>Strong organizational skills with attention to detail. </li><li>Ability to balance floor leadership with administrative responsibilities. </li><li>Ability to lead and motivate a team in a fast-paced environment. </li><li>Excellent communication and guest service skills. </li><li>Flexible schedule with availability to work evenings, weekends, and holidays. </li></ul> <p>Benefits</p> <ul> <li>Competitive Pay: Competitive base pay, health benefits, and PTO benefits after 90 days [for full-time employee's]. </li><li>Health & Wellness: Comprehensive health insurance coverage, including medical, dental, vision, and more. </li><li>Financial Planning: Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options. </li><li>Home Loan Program: We offer a zero-interest housing loan program to help you achieve your dream of home ownership. </li><li>Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division. </li><li>Family Time: Benefit from 4 weeks of PTO for maternity/paternity leave. </li></ul> <p>The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.</p> <p>The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.</p>