<p>Department: Marketing</p> <p>Shift: Various shifts from 5am-10pm (Salaried)</p> <p>Reports to: Marketing Manager and President</p> <p>Job Summary:</p> <p>Are you ready to bring your creativity, graphic, and technical skills to life in a dynamic, fast-paced retail furniture environment? We are seeking a Graphic & Print Production Manager to lead the design and production of high-quality graphics, signage, and print materials for our network of 18 retail stores. From bold outdoor signage to detailed in-store posters, your work will directly shape the customer experience and brand identity across all locations. The ideal Graphic & Print Production Manager is someone who can juggle a wide array of projects and responsibilities with tight deadlines, attention to detail, is self-motivated, and possesses a good attitude with excellent customer service skills.</p> <p>Duties/Responsibilities:</p> <p>Typical duties include but are not limited to:</p> <ul> <li>Manage the end-to-end production process for a variety of print and graphic projects, including indoor/outdoor signs, posters, banners, promotional materials, and in-store displays. </li><li>Operate and maintain state-of-the-art printing and finishing equipment to ensure efficient, high-quality output. </li><li>Collaborate with the Executives, Marketing, Retail, and Operations teams to understand project goals, timelines, and specifications. </li><li>Oversee scheduling, workflow, and prioritization of multiple concurrent projects while meeting tight deadlines. </li><li>Maintain a consistent brand identity across all printed materials and signage. </li><li>Troubleshoot technical and production issues, ensuring timely resolution and minimal disruptions. </li><li>Source and manage relationships with external vendors when outsourcing is required. </li><li>Maintain inventory of print materials, substrates, and supplies. </li><li>Ensure quality control at every step of the production process, from concept through to final installation or delivery. </li><li>Maintains staff by recruiting, selecting, orienting, and training employees. </li><li>Serves as the point of contact person for all graphic and print productions. </li><li>All other duties assigned by the Marketing Manager and Executives </li></ul> <p>Compensation Package:</p> <p>Pay rate: Salary grade G from $59,441-$110,390 per year DOE</p> <p>Supervision Given and Received:</p> <p>This position supervises a staff of one or more employees any given time. This position is supervised directly by the E-Commerce Director and President.</p> <p>Required Skills/Abilities:</p> <ul> <li>Proven experience in graphic design and print production (minimum 3-5 years preferred, retail environment preferred). </li><li>Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and large-format printers. </li><li>Strong understanding of print production techniques, materials, and processes. </li><li>Ability to manage multiple projects with strong organizational and time-management skills. </li><li>Excellent attention to detail and commitment to producing high-quality work. </li><li>Self-motivated with a positive attitude and strong customer service orientation. </li><li>Comfortable working independently and collaboratively across teams. </li><li>Familiarity with signage installation processes is a plus. </li><li>Ability to lift materials and perform physical tasks associated with print production. </li><li>Excellent verbal and written communication skills. </li><li>Sense of ownership and pride in your performance and its impact on AFW's success </li><li>Strategic planning, critical thinking, and problem-solving skills </li><li>Excellent interpersonal and customer service skills. </li><li>Ability to prioritize tasks and to delegate them when appropriate. </li><li>Ability to lead team meetings and motivate others </li><li>Excellent organizational skills and attention to detail. </li><li>Excellent time management skills with a proven ability to meet deadlines. </li><li>Strong analytical and problem-solving skills. </li><li>Ability to function well in a high-paced and at times stressful environment. </li></ul> <p>Personal Competencies:</p> <p>To perform the job successfully, an individual should demonstrate the following competencies:</p> <ul> <li>Analytical - Ability to analyze, collect and research data and read reports, fierce attention to detail. </li><li>Mathematical Skills -Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs. </li><li>Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. </li><li>Teamwork - Balances team and individual responsibilities; contributes to building positive team spirit; supports everyone's efforts to succeed. </li><li>Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition. </li><li>Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; remains open to others & ideas and tries new things. </li><li>Organizational Support - Follows policies and procedures; supports AFW's goals and values. </li><li>Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions. </li><li>Problem Solving - Identifies and resolves problems in a timely manner; works well in group problem solving situations; has a cooperative spirit; ability and authority to plan work, meet deadlines and coordinate time sensitive activities across personnel in multiple departments. </li><li>Planning/Organizing - Prioritizes and plans work activities; uses time efficiently. </li><li>Safety and Security - Observes and leads safety and security procedures and initiatives. </li><li>Attendance/Punctuality - Is consistently at work and on time. Must be available to travel and work more than standard hours when necessary. </li></ul> <p>Computer Skills:</p> <ul> <li>Ability to navigate multiple computer systems, type 25+ wpm, advanced familiarity with Microsoft Office Suite (Outlook, Word, PowerPoint, Excel, etc.), advanced internet research skills </li><li>Graphic Design Software: Advanced proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign); working knowledge of Acrobat and other design tools. </li><li>Print Production Software: Familiarity with RIP software (e.g., Onyx, Caldera, VersaWorks, etc.), and digital front-end interfaces used with large-format and digital printers. </li><li>File Management: Strong understanding of file types, resolution, color modes (CMYK/RGB), bleeds, and print-ready file preparation. </li><li>Production Equipment Interfaces: Experience operating and troubleshooting wide-format printers, plotters, laminators, cutters, and other finishing equipment using their respective software. </li><li>Project Management Tools: Working knowledge of productivity and project-tracking tools such as Microsoft Office Suite, Google Workspace, or Asana/Trello (or similar platforms). </li><li>Basic IT Troubleshooting: Comfort with basic network setup for print devices, firmware/software updates, and minor system troubleshooting. </li></ul> <p>Certificates and Licenses:</p> <p>Certifications and licenses related to graphic design, printing, marketing, and related software, are preferred.</p> <p>Education and Experience:</p> <p>Four-year college or university degree; or three to five years related experience and/or training; or equivalent combination of education and experience.</p> <p>Physical Demands:</p> <ul> <li>Prolonged periods of sitting at a desk and working on a computer. </li><li>Must be able to lift 15 to 75 pounds at times. </li><li>Must be able to access and navigate each department at various facilities. </li><li>Ability to operate a motor vehicle. </li><li>Requires the ability to maneuver in confined and at times congested areas. </li><li>Requires the ability to sit, stand, walk, stoop, & bend for 8 a day. </li><li>Requires constant use of arms, hands, fingers, eyes, legs, and back. </li></ul> <p>American Furniture Warehouse is an Equal Opportunity Employer M/F/D/V. Working Safely is a Condition of Employment at American Furniture Warehouse - an Affirmative Action Employer M/F/D/V.</p> <p>A pre-employment drug screen, background and fit for duty exam check must be passed upon job offer.</p> <p>Since 1975, our motto has been Under Promise and Over Deliver and this is exactly what we do on a daily basis! At AFW, we strongly believe in recognizing those who exemplify excellence, and reward them for contributing to our collective success. We strive to provide a great work environment for our employees and give them the knowledge and tools needed to provide our customers with an even greater buying experience. At American Furniture Warehouse We Do It Right the First Time!</p>