<p>Position Summary</p> <p>This position will perform licensing support functions for mortgage licensees regulated by the Department. This position will work directly with the public in the application and renewal process and provide regulatory information. Some of these duties include:</p> <ul> <li>Reviewing online applications submitted through the Nationwide Multistate Licensing System (NMLS), determining completeness, approving those that meet the minimum standards, and recommending denial of those that don't meet the minimum standards. </li><li>Informing applicant in a timely manner of any problems and areas of omission to the application. </li><li>Reviewing online license renewals for completeness, determining if minimum standards are met, and communicating with licensees until issues are resolved. </li><li>Reviewing amendments to the license record submitted by licensees to determine if the changes being made meet the statutory requirements, administrative rules, and Department policies to remain licensed. </li><li>Keeping current with state statutes, administrative rules, and Department policies that affect the licensure process. </li><li>Maintain procedures for duties performed and identify the need for new or revised procedures. </li></ul> <p>Salary Information</p> <p>This position is in schedule-range (02-11) with a salary of $22.31 per hour, plus excellent benefits*. A twelve-month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.</p> <ul> <li>The incumbent must work at least 1200 hours in a calendar year to be eligible to enroll in the Wisconsin Retirement System and become eligible for Insurance benefits. Leave time is also prorated for part time employees. </li></ul> <p>Job Details</p> <p>Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check.</p> <p>This state agency does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.</p> <p>Qualifications</p> <p>Minimally qualified candidates must detail having experience performing all of the following in order to be considered:</p> <ul> <li>Using computer programs such as Adobe, Microsoft Office, Outlook, Excel, Access, or comparable for data review/data entry. </li><li>Assisting internal and/or external customers with questions by utilizing a variety of communication methods (e.g., phone, email, in person, etc.). </li><li>Training and/or work experience within the financial services industry (Accounting, Auditing, Finance, Banking, etc.). </li><li>Ensuring accuracy and compliance with established standards. </li></ul> <p>In addition to having experience in all of the above criteria, well qualified candidates will also detail having experience in one or more of the following:</p> <ul> <li>Performing administrative licensure review activities. </li><li>Performing application processing (e.g., reviewing, approving, denying, etc.) </li><li>Working with the Nationwide Multistate Licensing System (NMLS). </li><li>Interpreting State statutes and/or administrative codes. </li><li>Identifying and/or recommending the need for new or revised processes or procedures to ensure efficiency. </li></ul> <p>How To Apply</p> <p>Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application.</p> <p>This application requires you to submit a resume and letter of qualifications. Within your resume and letter of qualifications, you should describe your education, training, and experience as it relates to items listed in the "Qualifications" section of the job announcement. Your application materials are very important parts of your application and are used during our evaluation process to determine your eligibility for the position. For instructions on how to develop and what should be included in these materials, please view the Resume and Letter of Qualifications Tips document. Please view the ensuring a fair and equitable hiring process document to find out more information on the State of WI selection process. The vast majority of applicants are able to outline their background and experience in their resume within 1-3 pages. Any resumes or letters of qualifications submitted with more than 3 pages will not be considered after page 3.</p> <p>Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.</p> <p>The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program.</p> <p>Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. For general wisc.jobs user information and if you are experiencing issues and need technical assistance, please see the wisc.jobs Frequently Asked Questions page. Questions related to obtaining the job description and details about this specific job posting can be directed to Vicki Kaul at vicki.kaul@dot.wi.gov or 608-261-6302.</p> <p>Deadline to Apply</p> <p>All application materials must be received by 11:59 p.m. CST on December 18th, 2025.</p>