<p>Join the team at Willow Ridge in Charlotte, NC as a Leasing Representative and play a key role in creating a welcoming, high-performing apartment community. This role is ideal for someone who thrives in a fast-paced, sales-driven environment and enjoys building strong relationships with prospects and residents.</p> <p>Responsibilities</p> <ul> <li>Serve as the first point of contact for prospects, residents, and guests </li><li>Conduct tours, highlight community features, and close leases to meet occupancy goals </li><li>Manage the full leasing process: applications, verifications, move-ins, renewals, and move-outs </li><li>Maintain daily communication with prospects and follow up using CRM tools </li><li>Deliver excellent resident service and coordinate with maintenance on service requests </li><li>Ensure models, common areas, and vacant units are market-ready and presentable </li><li>Complete leasing paperwork, collect deposits and rent, and prepare required reports </li><li>Assist with community events, marketing initiatives, and market surveys </li><li>Uphold all policies, laws, and regulations including Fair Housing and ADA </li></ul> <p>Qualifications</p> <ul> <li>2+ years of sales, leasing, or hospitality experience </li><li>Strong customer service and communication skills </li><li>Highly organized with attention to detail and deadlines </li><li>Proficient in Microsoft Office; Yardi or CRM experience preferred </li><li>High school diploma or equivalent required; college degree preferred </li><li>Ability to work weekends, evenings, and flexible hours as needed </li><li>Willingness to float between properties if required </li></ul> <p>Why Join Us?</p> <ul> <li>Competitive pay with up to $2,000/year in quarterly bonuses </li><li>$100 leasing commissions, and $50 transfer commissions </li><li>70% company-paid medical premiums + HSA options </li><li>Robust PTO, 14+ paid holidays, and paid parental leave </li><li>Rent discounts + employee savings programs </li><li>Free virtual therapy and wellness resources </li><li>Paid training, certifications, and opportunities for advancement </li><li>Supportive, team-focused culture that invests in your growth </li></ul>