<p>Who are we:</p> <p>Heidelberg USA is a reliable and highly innovative partner to the printing industry. Our brand has been synonymous with quality and future viability for more than 170 years. This means that we are a company with a long tradition, but at the same time we help define the future trends in our industry thanks to state-of-the-art technologies and innovative business ideas. We are dedicated to our equipment, our technology, our associates, and our customers. Come join the team!</p> <p>Are you looking for a challenge? That's what we offer!</p> <p>SystemService Sales Representative</p> <p>Job Description</p> <p>To consistently achieve and exceed assigned sales quota targets by selling the complete range of assigned System Service Products and developing and growing Transactional Service Business to new and existing customers in the assigned territory. Work closely with the Life Cycle Business Development Team along with Service and customer support groups to resolve customer problems and ensure they are satisfied with product offerings. Keep customers up to date on the latest products, prepare contracts, quotations sales aids, and other helpful information. Keep full and accurate records of activity in Salesforce. Also assist in keeping Salesforce up to date as it relates to contacts and assets.</p> <p>Essential Duties and Responsibilities:</p> <ul> <li>Present the full range of product lines to new and existing customer base. </li><li>Achieve sales results and growth targets. </li><li>Improve customer reach and sales efficiencies using telesales and telemarketing activities to contact prospective customers, documenting discussions and activities in the Heidelberg CRM system. </li><li>Accurately and in a timely manner report all customer activity in CRM to include contact reports, opportunities, installed base with changes, and any other customer information as required. </li><li>Apply Data-Driven sales Methodology using Heidelberg's Smart sales application to identify new sales opportunities and collaborate with respective sales team members to create bundle deals early in the sales process to increase Heidelberg's share of wallet. </li><li>Achieve a minimum number of assigned sales calls in a given week. </li><li>Follow established and accepted standard conditional sales contracts and security agreements, making no representations, warranties or commitments binding to the company outside of those. </li><li>Communicate regularly with SAM's and LSAM's regarding the status of customer accounts, including orders, outstanding issues, and Lifecycle sales contracts. </li><li>Work cooperatively with Heidelberg Consumables Logistic staff, Service Dispatchers, and Inside Sales Rep's to process customer orders. </li><li>Develop and maintain competitive product information and knowledge, continually improve selling skills along with improving Time Management. </li><li>Build relationships with regional service staff. </li><li>Participate in all Monthly Sales Reviews with your Manager. Also, participate in Monthly Regional Team Meetings. </li><li>Keep expense costing in line with company guidelines. </li><li>Attend training and conferences as necessary to enhance knowledge/understanding of the company product line. </li><li>Continuously improve sales skills and the highest level of product knowledge. </li></ul> <p>Education and Experience:</p> <ul> <li>Minimum of 5 years of experience in the industry related to assigned product line. </li><li>Solid knowledge and understanding of assigned product lines and related products. </li><li>Good written skills for reporting and analysis. </li></ul> <p>Skills</p> <ul> <li>Must have excellent interpersonal and communication skills. </li><li>Must have excellent sales presentation skills and proven sales techniques. </li><li>Must have working knowledge of Microsoft tools to include Word, Excel and PowerPoint. </li><li>Knowledge of Salesforce is a plus. </li></ul> <p>Location: Northeast United States</p> <p>Pay Range: 125k to 150k</p> <p>ADA: Heidelberg will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.</p> <p>OSHA: Heidelberg provides a workplace free from serious recognized hazards and complies with standards, rules and regulations issued under the OSH Act. Heidelberg examines workplace conditions to make sure they conform to applicable OSHA standards. Heidelberg ensures employees have and use safe tools and equipment; and properly maintain such equipment.</p> <p>EEO/AA Statement: Heidelberg is committed to the principle of equal employment opportunity for all employees and applicants for employment, and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Heidelberg are based on business needs, job requirements and individual qualifications, without regard to race, creed, color, religion or belief, national, social or ethnic origin, citizenship status, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Heidelberg will not tolerate discrimination or harassment based on any of these characteristics.</p> <p>Pay Transparency Nondiscrimination Provision: Heidelberg will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.</p> <p>Good to know: Rarely are there candidates who fulfill all requirements 100%. Even if you don't fulfill all requirements, we look forward to receiving your application in any case.</p>