<p>About Carlsmed</p> <p>Our mission is to improve outcomes and decrease the cost of healthcare for spine surgery. The Carlsmed aprevo personalized surgery platform is designed to improve the standard of care for spine surgery one patient at a time.</p> <p>Position Description</p> <p>The?Manager, Clinical and Commercial Enablement is a critical member of?Carlsmed's?professional education team, reporting?to the Vice President,?Professional Education. This?position collaborates?with Professional Education peers, Commercial Leaders,?and other key functions to?deliver clinical support and?field-based training to: distribution partners,?surgeons,?healthcare staff (office and OR)?and?the direct Carlsmed Commercial Team (AVP, SD, AM) to?ensure?appropriate?clinical utilization, adoption, and understanding?of Carlsmed Technology Platform.</p> <p>Key Responsibilities</p> <ul> <li>Provide clinical and technical support to surgeons, distribution partners, and the?direct Carlsmed?commercial team throughout the initial CORE case series (pre, intra, and postoperative phases). </li><li>Independently support?Carlsmed?procedures in operating rooms to ensure a smooth handoff to the?distribution partners, enabling them to fully support all?Carlsmed?procedures upon completion of onboarding and training requirements. </li><li>Document all field interactions with surgeons, sales teams, and partners in?Carlsmed?systems, including the Digital Production System (DPS) and CRM. </li><li>Collaborate with Sales Training to create and deliver?field-based?training and continued education, both in person and virtually, to the?direct Carlsmed?commercial team and distribution partners on all?Carlsmed?technologies and workflows. </li><li>Support?Sales Training and commercial leader onboarding?new sales?agents, surgeon customers, and healthcare institutions to ensure seamless integration of Carlsmed technology into clinical workflows. </li><li>Contribute to the development and implementation of?advanced training programs focused on customer segmentation,?proceduralization, and clinical adoption. </li><li>Provide structured field feedback and proper documentation to product marketing, regulatory, quality, professional education, and sales training teams during Alpha, Beta and initial case series. </li><li>Collaborate with product marketing, Professional Education peers, and cross functional teams to develop surgeon education resources, sales training content, and comprehensive field launch and prelaunch materials, ensuring field training readiness and alignment with upstream and downstream marketing initiatives. </li><li>Lead monthly postoperative case debrief discussions with commercial, planning, and product development teams to support continuous improvement initiatives. </li><li>Provide?technical insight and feedback to case designers to support the development of?patient-specific?surgical plans and devices. </li><li>Serve as a conduit for real-time market insights, helping marketing teams adjust strategies based on field performance and surgeon needs. </li></ul> <p>Qualifications</p> <ul> <li>Bachelor's degree in a related field. </li><li>Experience: Minimum of 10 years of experience in orthopedic/neurosurgical sales and service. </li><li>Experience: Minimum 7 years of Operating Room technical support for spinal fusion surgery. </li><li>Able to evaluate problems and find?appropriate solutions?to support surgeries and cases. </li><li>Experience with CRM to manage all customer interactions </li></ul> <p>Skills</p> <ul> <li>Demonstrated excellence with verbal, written, and presentation skills. </li><li>Ability to?plan, organize, and solve problems to deliver results. </li><li>Willingness to go beyond?to?enable excellent patient outcomes and ensure the highest degree of quality. </li><li>Ability to travel?up to 75% of the time. </li><li>High proficiency in Microsoft Office. </li></ul> <p>Equal Opportunity Employer</p> <p>Carlsmed is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Carlsmed is committed to providing reasonable accommodation for candidates with disabilities in our recruitment process. If you need assistance or accommodation due to a disability, please let us know.</p> <p>Compensation</p> <p>We are pleased to provide a competitive salary and benefits. Our benefits reflect our investment in the overall health and well-being of our employees and their families. including paying 100% of monthly healthcare, dental and vision insurance premiums, a 401(k) plan with employer matching, and unlimited PTO. Compensation may vary based on related skills, experience, and relevant key attributes.</p>