<p>Job Summary: The Patient Access Principal Trainer develops, delivers, and maintains training for all Patient Access functions. This role creates instructional materials, supports training environments, and provides classroom and technical instruction to new and existing staff. The Principal Trainer partners with leaders, subject matter experts, and IT Analysts to ensure training is accurate, current, and aligned with organizational workflows. Through clear communication and ongoing support, the role helps ensure Patient Access staff perform effectively and consistently.</p> <p>Job Function:</p> <p>1.Developing role-based training content, independently or with team members, using a variety of software programs, tools, and applications (such as Microsoft Office).</p> <ol start="2"> <li> <p>Designing, developing, and maintaining instructional training materials.</p> </li><li> <p>Learning new content and consulting with subject matter experts to develop training materials and answer any participant questions.</p> </li><li> <p>Assisting with building and testing of training environments and providing support and troubleshooting issues.</p> </li><li> <p>Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as needed.</p> </li><li> <p>Preparing training lessons, printing materials, and setting up the training room and environment prior to the training session.</p> </li><li> <p>Presenting information verbally and in writing in a clear and easy-to-understand manner.</p> </li><li> <p>Following up with trainees outside of the classroom to offer additional support.</p> </li><li> <p>Serving as an expert educator to internal staff.</p> </li><li> <p>Training and credentialing additional classroom trainers as needed.</p> </li><li> <p>Training staff and end users by teaching technical topics as needed.</p> </li><li> <p>Creates rosters, certificates of completion, and maintains accurate records of student attendance.</p> </li><li> <p>Works with IT Application Analysts to continually improve the quality and functionality of online documentation.</p> </li></ol> <p>Work Schedule: 80 hours bi-weekly</p> <p>Qualifications /Training:</p> <ul> <li>At least 2 years of direct experience in patient access or previous training </li><li>Strong knowledge of healthcare insurance (Medicare, Medicaid, commercial plans). </li><li>Excellent verbal and written communication skills. </li><li>Strong analytical and problem-solving abilities. </li><li>Ability to work independently and manage time effectively. </li></ul> <p>Licenses/Certifications/Registrations/Education:</p> <ul> <li>Must be Epic Accredited Trainer in Patient Access </li><li>Minimum of a High School Diploma or Equivalent (GED) from an accredited school required </li><li>Bachelor's Degree in Business Administration, Health Care Management or related field preferred </li></ul> <p>Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.</p> <p>If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. We are an equal opportunity employer.</p>