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<p>About Us</p> <p>Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.</p> <p>Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 6,000 of them. If you join our team, you'll enjoy:</p> <ul> <li> <p>Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.</p> </li><li> <p>Continuous professional growth and leadership opportunities.</p> </li><li> <p>Health, wellness, and financial benefits to offer peace of mind to you and your family.</p> </li><li> <p>World-class facilities and the technology you need to thrive - in our offices or yours.</p> </li></ul> <p>Job Summary</p> <p>The Sr. Solutions Architect - Services Presales plays a pivotal role in driving revenue growth, shaping our service offerings, and collaborating with clients to design tailored solutions. This role requires deep expertise in Google Cloud, coupled with strong client-facing and presales skills.</p> <p>This individual will be responsible for identifying opportunities, crafting service solutions, and working with cross-functional teams to deliver impactful outcomes.</p> <p>This position is a remote position with Home Office setup as determined by SHI management.</p> <p>Role Description</p> <ul> <li> <p>Design, develop, and position services-focused solutions for public and hybrid cloud. (primarily Google Cloud)</p> </li><li> <p>Collaborate with sales teams to identify client challenges and align services to meet their needs</p> </li><li> <p>Lead workshops and discovery sessions to understand client objectives, assess environments, and recommend service solutions</p> </li><li> <p>Develop service offerings that encompass implementation, migration, optimization, field, and managed services</p> </li><li> <p>Lead the development of SOWs, working closely with cross-functional teams to ensure alignment with client needs and business objectives</p> </li><li> <p>Create compelling presentations and supporting materials that articulate the value of SHIs service solutions</p> </li><li> <p>Stay current on industry trends, emerging technologies, and competitive landscape to refine and enhance service positioning</p> </li><li> <p>Act as a trusted advisor to clients, providing guidance on modern cloud strategies and service adoption</p> </li><li> <p>Collaborate with internal delivery and 3rd party services providers to bring the right delivery experts to engagements to ensure seamless and successful execution of services</p> </li><li> <p>Drive revenue growth within the professional services team by identifying new opportunities and optimizing service offerings</p> </li><li> <p>Engage with SHI sales teams, including front line sellers and client success managers, to ensure a unified approach to service delivery and client engagement</p> </li><li> <p>Contribute to practice development by identifying areas for growth and leading innovation initiatives</p> </li><li> <p>Create and maintain practice standards and practices, ensuring the delivery of high-quality services</p> </li><li> <p>Build and maintain strong relationships with key clients and partners, ensuring high levels of satisfaction and retention</p> </li><li> <p>Provide thought leadership and guidance to clients and SHI teams on best practices, trends, and innovations in technology</p> </li></ul> <p>Behaviors and Competencies</p> <ul> <li> <p>Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes.</p> </li><li> <p>Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.</p> </li><li> <p>Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.</p> </li><li> <p>Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.</p> </li><li> <p>Teamwork: Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team members.</p> </li><li> <p>Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation.</p> </li></ul> <p>Skill Level Requirements</p> <ul> <li> <p>Proficiency in overseeing and directing projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Expert</p> </li><li> <p>Ability to systematically identify, document, and manage the technical needs and specifications of a project by engaging with stakeholders and analyzing business objectives to ensure successful project outcomes - Expert</p> </li><li> <p>Ability to define, design, build, and maintain robust systems and solutions by leveraging systems and infrastructure effectively - Expert</p> </li><li> <p>Ability to write, debug, and maintain code in various scripting and programming languages to automate tasks and develop software solutions - Expert</p> </li><li> <p>Ability to understand and manage various infrastructure components (firewalls, load balancers, hypervisors, storage, monitoring, security) and use orchestration tools to develop comprehensive technical solutions - Expert</p> </li><li> <p>Ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements - Expert</p> </li><li> <p>Extensive experience working on large scale IT projects related to design, deployment and configuration - Expert</p> </li></ul> <p>Other Requirements</p> <ul> <li> <p>Completed Bachelor's Degree or relevant work experience</p> </li><li> <p>7+ years of experience in solutions architecture or software engineering</p> </li><li> <p>7+ years of experience in IT infrastructure</p> </li><li> <p>10+ years of experience designing, implementing and integrating technology solutions</p> </li><li> <p>10+ years of experience working with and migrating technology solutions</p> </li><li> <p>5+ years of experience with Google Cloud</p> </li><li> <p>Willingness to travel occasionally</p> </li><li> <p>Proven experience in a similar role, with a focus on services sales, delivery, and revenue growth in Professional Services</p> </li><li> <p>Proven experience selling large complex professional services projects to enterprise customers</p> </li><li> <p>Strong leadership skills and the ability to work effectively with cross-functional teams</p> </li><li> <p>Excellent communication and presentation skills, with the ability to engage stakeholders at all levels</p> </li><li> <p>Strong working knowledge of Google Cloud such as configuration, architecting, migration planning, and execution</p> </li><li> <p>Experience with automation tools like Terraform, Ansible or Jenkins</p> </li><li> <p>Experience with Google data and AI technologies such as BigQuery, AgentSpace, Vertex AI</p> </li><li> <p>Experience with Google application and platform technologies such as Apigee</p> </li><li> <p>Experience with container technologies such as Kubernetes, Tanzu, Rancher, Nomad</p> </li><li> <p>Experience working within Agile DevOps frameworks</p> </li></ul> <p>Certifications</p> <ul> <li> <p>Google Certified Architect - Professional certification is required to be obtained within the first 90 days in the role.</p> </li><li> <p>Additional cloud technology certifications relevant to the domains described above are preferred.</p> </li></ul> <p>The base salary for this position is $140,000 - $200,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are $170,000 - $250,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.</p> <p>Equal Employment Opportunity - M/F/Disability/Protected Veteran Status</p>
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