<p>VIVO Infusion LLCClinical Liason LVNDallas TXWilling to Travel to clinics around the Dallas Fort Worth Region as neededVivo Clinical Liason LVNAt Vivo Infusion The Clinical Liaison CL provides a comprehensive proactive and Patients First experience for our patients The CL ensures that all clinical reviews are completed for new referrals to ensure the timely scheduling of treatments to ensure the continuity of care and that there is no disruption to the plan of care An effective CL possesses excellent written and oral communication skills and the ability to work equally well with patients physicians corporate support staff and other healthcare providers involved in the patients care This position requires the ability to build strong working relationships solve problems and document interactions appropriately The CL ensures all parties involved receive accuratetimely responses to questionsconcerns The CL ensures a positive and efficient patient experience while reducing financial loss and ensuring compliance Compensation2800 3000hour5 Annual Bonus Potential Paid QuarterlyPrivate Equity for the Greater Good Company wide Employee Ownership Program Benefits OfferedMedical Dental Life VisionOption for HSA w Employer Contribution401K with Match up to 4PTO Accrual 4 weeksYR buy back program get paid for unused PTO and PTO donation program to allow Vivo team members to donate to others in needWellness Reimbursement Program 360 AnnuallyEmployee Referral Bonus Uncapped bonus potentialTuition Assistance ProgramEmployee Assistance Program Employer providedShort & long term disability Employer providedLife Insurance Employer provided Employment Type & Schedule FLSA StatusFull TimeMonday Friday 800 am 500 pmWilling to Travel to clinics around the Dallas Fort Worth Region as neededNon Exempt Reports to Clinical Operations Manager Location 8144 Walnut Hill LN STE 1350 Dallas TX 75231 PRIMARY DUTIES AND RESPONSIBILITIESStructureSystemsPrograms Follow established Payor Policy Criteria sheets for all new and existing medicationsSupport and participate in process improvement effortsFollow standards and guidelines for telephone etiquette and customer service when interacting with patients over the phoneSupport and adhere to Vivo policies and proceduresHiring and Staffing Established strong working relationships with assigned physician offices personnel Vivo Infusion Specialists and other Vivo Infusion support teamsCoaching and Supervising Act as liaison with Clinical Operations Revenue Operations Intake and Patient Care Navigators to resolve complex medical policy needs and prioritize the timely care and treatment of the patient This may include working with external providers and stakeholders in addition to managing internal stakeholder relationshipsEvaluates needs and coordinates with education department to create contentexpertise for In services to enhance team knowledge and performanceOther duties as assigned SECONDARY DUTIES AND RESPONSIBILITIES Coordinate special projects at CL Managers and Directors requestDevelop an effective communication mechanism for the Home Office to promote a positive image with clinics patients visitors co workers physician and office personnel and external agenciesEncourage team building with staffConsistently demonstrate the Vivo Infusion Mission Vision and CulturePerform other duties as assignedQualificationsLicensed Practical Nurse with IV Certification andor Registered NurseMinimal travel for transition and education purposes requiredAdvanced knowledge of infusion procedures and medical terminologyProficient intermediate level of application with all Microsoft Office Products programsMust possess outstanding communication and interpersonal skills be able to communicate professionally and effectively with other employees patients vendors and physicians and office personnel and is fluent in written and spoken EnglishPrior experience working with sensitive information and maintaining confidentiality To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Who We AreThe Vivo Infusion team is focused on providing patients with the highest quality of care in a comfortable safe and convenient setting Vivo is a national company with locations in 15 states providing opportunities for growth and advancement as well as competitive benefits that support what matters most to you Our highly trained medical professionals are dedicated to delivering a safe comfortable and affordable solution for our patients We offer an array of advanced therapeutics and provide personalized care for every patient These treatments are delivered by a highly skilled clinical nursing staff and monitored by board certified advanced practitioners Vivo Infusion has received The Gold Seal of Approval from The Joint CommissionThe Joint Commission Gold Seal of Approval is a nationally recognized distinction voluntarily earned by a select set of healthcare providers An organization that achieves The Gold Seal of Approval shows its commitment to holding itself accountable to a high bar for quality and safety for those they serve Learn more about Vivo by visiting our website httpsvivoinfusioncom WORK ENVIRONMENT & PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job National and local travel up to 20 of the time The noise level in the work environment is usually low to moderate The employee is frequently required to sit and infrequently required to stand lift andor move up to 50 pounds While performing the duties of this job the employee is required to sit stand walk and talk climb stairs and hear Requires excellent visual dexterity and manual dexterity Vivo Infusion is an Equal Opportunity Employer RECRUITMENT PRIVACY STATEMENT Notice to All Applicants Vivo Infusion posts all open positions on the Careers page of the company website httpsvivoinfusioncomcareers Applicants will never be asked to provide personal identification information eg SSN Drivers License Passport or financial information eg Banking Information during the application and Interviewing process We may request Contact details such as name address email address and phone numberEmployment history including previous employers and job titlespositionsBackground information including academicprofessional qualifications job qualifications education certifications or licenses details included in your CVresume transcripts and employment referencesNominated references including their name contact details employer and job roleProof of your eligibility to work in the USDesired salaryIf you have any questions or concerns about this Recruitment Privacy Statement or how we handle your personal data please contact us at 8554781528 or emailing InfoVivoInfusioncom</p>