<p>Company Description</p> <p>Job Description</p> <p>We are seeking a friendly and professional Customer Service Representative to join our team in Scott Afb, United States. As the face of our organization, you will play a crucial role in ensuring customer satisfaction through excellent service and efficient order processing.</p> <ul> <li>Answer incoming phone calls and assist customers with their inquiries </li><li>Take and process customer orders accurately and efficiently </li><li>Prepare food items according to company standards and recipes </li><li>Handle cash transactions and maintain accurate records </li><li>Provide exceptional customer service, creating a positive experience for every customer </li><li>Maintain a clean and organized work environment </li><li>Collaborate with team members to ensure smooth operations during busy periods </li><li>Adapt to changing customer needs and company priorities </li><li>Work flexible hours, including weekends and holidays as required </li></ul> <p>Qualifications</p> <ul> <li>Excellent communication skills, both verbal and written </li><li>Strong customer service orientation with a friendly and positive attitude </li><li>Basic computer skills and ability to learn new systems quickly </li><li>Proficiency in cash handling and basic math </li><li>Physical ability to lift up to 25 lbs and stand for extended periods </li><li>Demonstrated ability to follow directions and adhere to food safety standards </li><li>Flexibility to work in a fast-paced environment and adapt to changing priorities </li><li>Strong multitasking and problem-solving skills </li><li>Ability to work weekends and holidays </li><li>Team player with a collaborative spirit </li><li>Previous experience in customer service or food service is a plus </li><li>High school diploma or equivalent preferred </li></ul> <p>Additional Information</p> <p>All your information will be kept confidential according to EEO guidelines.</p>