<p>Overview</p> <p>Shift Time Available:</p> <p>Monday - Friday | 7:00 AM - 3:30 PM</p> <p>Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.</p> <p>Responsibilities</p> <ul> <li>Assist the Service Center Manager </li><li>Take and deliver messages for the Service Center Manager and Account Managers </li><li>Provide assistance to Drivers </li><li>Prepare bills of lading and delivery receipts </li><li>Maintain excellent communication with external and internal customers as well as interline companies </li></ul> <p>May be asked to assist with:</p> <ul> <li>Payroll </li><li>Data entry </li><li>Freight reports </li><li>Driver collect reports </li><li>Billing and filling </li></ul> <p>Qualifications</p> <ul> <li>Skillful in Microsoft Office Programs </li><li>Excellent keyboarding skills </li><li>Has worked in a fast paced environment and has excellent attention to detail </li><li>Experience with handling a high volume of phone calls </li><li>Exceptional communication and customer service skills </li></ul> <p>Benefits</p> <ul> <li>Stable and growing organization </li><li>Competitive weekly pay </li><li>Quick advancement </li><li>Customized training program </li><li>Professional, positive and people-centered work environment </li><li>Modern facilities </li><li>Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. </li><li>Paid holidays (8); paid vacation and personal days </li></ul>