<p>The Opportunity</p> <p>Hyatt Hotels Corporation is seeking a Manager of Learning & Capability Building to join our Global Talent Management team. This role is responsible for leading the execution and continuous evolution of enterprise learning programs focused on Leader Learning and Core Management Capabilities. You will serve as the de facto program lead, owning day-to-day execution, quality, and delivery standards across assigned learning initiatives. You will own the delivery of scalable, high-quality learning initiatives while applying strong design principles to ensure experiences are engaging, relevant, and drive behavior change.</p> <p>You will own the delivery of scalable, high-quality learning initiatives while applying strong design principles to ensure experiences are engaging, relevant, and drive behavior change. This role partners closely with cross-functional stakeholders to translate business needs into effective learning solutions and continuously improve outcomes through data, feedback, and evolving priorities.</p> <p>You will play a key role in shaping and scaling Hyatt's learning ecosystem-balancing strategy, execution, and operational excellence across multiple initiatives.</p> <p>Who We Are</p> <p>At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world.</p> <p>As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.</p> <p>How We Care for Our People</p> <p>What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we support each other as members of the Hyatt family.</p> <p>We're proud to offer exceptional corporate benefits which include:</p> <ul> <li>Annual allotment of free hotel stays at Hyatt hotels globally </li><li>Flexible work schedule </li><li>Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription </li><li>Paid Time Off, Medical, Dental, Vision, 401K with company match </li></ul> <p>Who You Are</p> <ul> <li>A strong program leader who takes ownership from concept through execution and continuous improvement with minimal oversight </li><li>Able to operate across strategy, and execution, knowing when to zoom in vs. step back </li><li>Skilled at driving alignment across stakeholders with competing priorities </li><li>Highly organized, able to manage complexity across programs and timelines </li><li>A clear and confident communicator who translates ideas into action </li><li>User-focused, data-informed, and outcome-oriented </li><li>Willing to iterate quickly based on feedback, performance data, and evolving needs </li></ul> <p>The Role</p> <ul> <li>Lead end-to-end execution of enterprise learning programs focused on Leader Learning and Core Management Capabilities, ensuring alignment to timelines, quality, and outcomes </li><li>Own day-to-day program operations, delivery cadence, and risk mitigation </li><li>Design and oversee blended, user-centered learning experiences that drive real-world application </li><li>Translate business needs into learning strategies, program plans, and actionable roadmaps </li><li>Drive stakeholder alignment and prioritization across cross-functional partners as the primary point of contact </li><li>Oversee content strategy; Create or curate content, ensuring clarity, relevance, and scalability of complex topics </li><li>Continuously evaluate and improve programs using learner feedback and data </li><li>Establish governance and ensure alignment with enterprise standards and Hyatt brand expectations </li><li>Define success metrics, analyze performance, and communicate actionable insights </li><li>Leverage AI tools to improve speed, quality, and iteration across program design and execution </li></ul>