<p>The incumbent serves as an Advanced Medical Support Assistant assigned to a Patient Aligned Care Team, Specialty Care Setting or various departments within the Medical Center. The incumbent performs duties related to the receipt, intake, and indexing of health and administrative information. Duties may be performed in Clinic Based Outpatient Clinics (CBOC's)</p> <p>VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo</p> <p>Total Rewards of a Allied Health Professional</p> <p>Duties include, but are not limited to the following:</p> <ul> <li>Responsible for scheduling appointments, including interpreting and verifying provider orders/consultations in accordance with VHA national scheduling guidelines. </li><li>Monitor the electronic wait list, pending, log of scheduled, recall reminder, delinquent recall. </li><li>Monitor both inpatient and outpatient appointments for areas of responsibility. </li><li>Verify and update demographics and insurance information. </li><li>Interact with and promote kiosk usage and utilizing supported software. </li><li>Process all emergency and nonemergency transfers to other VA facilities or private hospitals. </li><li>Perform basic eligibility, copays and preauthorization requirements for specific coverage. </li><li>Participate in team huddles and team meetings to manage and plan patient care. </li><li>Set priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient's needs. </li><li>Participate in quality assurance activities on an ongoing basis and recommend changes to improve programs when indicated. </li></ul> <p>Work Schedule: 0800-1630</p> <p>Recruitment Incentive (Sign-on Bonus): Not Authorized</p> <p>Permanent Change of Station (Relocation Assistance): Not Authorized</p> <p>Pay: Competitive salary and regular salary increases</p> <p>Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.</p> <p>Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.</p> <p>Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.</p> <p>Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA</p> <p>Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)</p> <p>Telework: Not Available</p> <p>Virtual: This is not a virtual position.</p> <p>Functional Statement #: 92065-A</p> <p>Permanent Change of Station (PCS): Not Authorized</p>