<p>Apply</p> <p>Description</p> <p>Job Summary: The Inside Sales Supervisor is responsible for overseeing specific group of Inside Sales Representatives, with ultimate responsibility for driving sales and profitability for their specific market segment.</p> <p>Job Duties:</p> <ul> <li>Weekly Sales Management and Meeting Agenda discussion with Director of Inside Sales, </li><li>Work directly with Director of Inside Sales to coach Branch inside sales representatives to successfully improve and implement NEFCO's price quote preparation, procedures, and processes, </li><li>Focus all daily/weekly activities towards Branch Sales$/GP$/GP% goals, </li><li>Review daily Branch bid/buy/sales reports; coordinate customer follow-up with Inside Sales Representatives and responsible Outside Sales Representatives for Branch specific tickets, </li><li>Review daily Branch sales reports looking for pricing discrepancies and monitor GP% for Branch 6 sales tickets, </li><li>Review weekly Branch bid/buy/sales reports; coordinate customer follow-up with Inside Sales Representatives and responsible Outside Sales Representative for Branch specific tickets, </li><li>Supervise Branch Inside Sales Representatives; review pricing requests queued from Branch Inside Sales Representatives, </li><li>Assist Inside Sales Representatives as required in determining alternative product solutions, </li><li>Work with Operations Manager and Customer Service in a cooperative manner to improve our service to our customers, </li><li>Receive and process requests directly from customers and outside sales (via phone, email, website ordering) for price quotations, product availability, and orders in a timely manner - specifically key regional customer accounts, </li><li>Responsible for generating new business and maintaining existing customer and vendor relationships through targeted phone calls and customer visits as needed, </li><li>Meeting and exceeding top and bottom-line sales and gross profit goals both individually and as a cohesive unit, </li><li>Develop job-based distribution strategies for key commercial construction projects, </li><li>Sell and service customers providing pricing and product application information, </li><li>Generate add-on sales by anticipating other products that a customer may need but has not ordered yet, </li><li>Input all orders into sales order system in a timely manner, </li><li>Schedule orders according to customer requirements, </li><li>Source materials that NEFCO does not keep in stock through interaction with purchasing team, </li><li>Communicate consistently with Customers, Outside Sales Representatives, Director of Inside Sales and Operations Managers, </li><li>Keep supervisors apprised of customer issues as warranted, </li><li>Provide promotional literature and product information as requested, </li><li>Maintain proficiency in NEFCO website, promotions, product catalogs, Eclipse, Microsoft Office Suite, </li><li>Maintain product and industry proficiency via training on various vendors product platforms and Evergreen Marketing Group, as needed; and </li><li>Attend weekly sales and managers' meetings. </li><li>Completion of all assigned NEFCO trainings </li><li>Monitor and enforce all NEFCO training initiatives for associates under your supervision. </li><li>Assist in implementation of new training and enhance existing training processes for associates under your supervision. </li><li>Review direct reports' timecards, ensuring employees' time is accurately recorded and complete. </li><li>Approve employee timecards at the end of each period, prior to supervisor deadline. </li><li>Work with employees to resolve errors (missing punches, adjustments, etc.). </li><li>Review and approve PTO requests. </li></ul> <p>Requirements</p> <p>Qualifications:</p> <ul> <li>Demonstrate strong ability to work in fast pace, high pressure environment. </li><li>Excellent computer skills and capability to adeptly operate NEFCO's Enterprise Resource. </li><li>Planning, Eclipse, as well as the Microsoft Office Suite. </li><li>Excellent verbal and written communication skills. </li><li>Strong customer service skills. </li><li>Maintains excellent regular attendance, punctuality at work to ensure a high quality and timely response for customers; </li><li>Must perform work accurately and with a sense of urgency and integrity while paying strict attention to detail. </li><li>Degree is preferred (although industry experience may be considered in lieu of degree) </li><li>5-7 years of work experience (preferably in construction supply sales) </li></ul> <p>Essential Functions:</p> <ul> <li>Keyboarding </li><li>Converse verbally on phone and in person </li><li>Identify and check written documents in mail and on computer </li><li>Climb stairs, stretch and bend </li><li>Must be able to see and interpret computer images </li></ul>