<p>Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.</p> <p>Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.</p> <p>Review Vacancy</p> <p>Date Posted 03/06/25</p> <p>Applications Due03/21/25</p> <p>Vacancy ID182254</p> <ul> <li>Basics </li><li>Schedule </li><li>Location </li><li>Job Specifics </li><li>How to Apply </li></ul> <p>NY HELPNo</p> <p>AgencyAlcoholic Beverage Control</p> <p>TitleAssistant Chief Executive Officer (Director of Information Systems Quality Assurance and Improvement) - VID 182254</p> <p>Occupational CategoryI.T. Engineering, Sciences</p> <p>Salary GradeNS</p> <p>Bargaining UnitM/C - Managerial/Confidential (Unrepresented)</p> <p>Salary RangeFrom $137457 to $173664 Annually</p> <p>Employment Type Full-Time</p> <p>Appointment Type Permanent</p> <p>Jurisdictional Class Exempt Class</p> <p>Travel Percentage 5%</p> <p>Workweek Mon-Fri</p> <p>Hours Per Week 37.5</p> <p>Workday</p> <p>From 8 AM</p> <p>To 5 PM</p> <p>Flextime allowed? No</p> <p>Mandatory overtime? No</p> <p>Compressed workweek allowed? No</p> <p>Telecommuting allowed? Yes</p> <p>County Albany</p> <p>Street Address 80 S. Swan Street, Suite 900</p> <p>City Albany</p> <p>StateNY</p> <p>Zip Code12210</p> <p>Duties Description Under the direction of the Deputy Commissioner of Operations within the NYS Liquor Authority (SLA), this role will be the technology liaison working on behalf of SLA, collaborating closely with the SLA Executive Team, SLA Subject Matter Experts, ITS Leadership, ITS Business Analysts and ITS Development Leads. The individual will be responsible for a wide variety of duties and roles as it relates to the improvement and sustained management of SLA's License, Enforcement, Administrative Procedures (LEAP) back office and Portal software systems. The role requires a blend of business knowledge and technological proficiency.</p> <p>Duties include, but are not limited to:</p> <ul> <li>Serve as a bridge between business stakeholders and ITS, translating complex technical concepts into business-friendly language and ensuring technical solutions align with business requirements. </li><li>Understand and translate business needs into functional and technical specifications, facilitating communication between end-users and development teams. </li><li>Work closely with software architects, developers, and QA teams to ensure solutions are technically feasible and aligned with business goals. </li><li>Assess a company's IT infrastructure, business processes, and management strategies. </li><li>Review and analysis of open LEAP and Portal defects and enhancements requests, recommend strategies for prioritization that will yield the most efficient schedule for remediation. This includes but is not limited to organizing meetings, creating documentation, providing support in new project planning activities such as timeline and financial estimates where applicable. </li><li>Identify problems with existing technology and determine the root cause. </li><li>Recommend, design, and provide guidance for IT systems and tools to address needs. </li><li>Analyze and improve efficiency within SLA testing strategies across all Bureaus as it relates to the SLA LEAP and Customer Portal release schedules, utilizing project tools such as HP ALM, MS Visio, SharePoint, etc. </li><li>Review and analysis of the existing SLA LEAP and Portal user interfaces, workflows, reports and dashboards, document any process improvement opportunities along with any LEAP enhancements required to improve SLA's operational efficiency and productivity. </li><li>Review existing LEAP Training Manuals, identify training gaps, and align manuals with current system functionality and Workflows and collaborate in the creation and implementation of end-user training modules </li><li>Assist SLA teams in their alignment with the ITS Enterprise Data Management Strategy. Coordinate with SLA Data Owners in the review and documentation of their data management strategies and monitor compliance with best practices and standards in their day-to-day work. </li><li>Analyze resources assigned to SLA LEAP software development and testing, document gaps and recommend strategies to expedite realization of LEAP Operation Efficiencies and provide documentation of analysis. </li></ul> <p>Minimum Qualifications A bachelor's degree and eight years of relevant experience.</p> <ul> <li>Substitutions: four years of specialized experience or associate's degree and two years of specialized experience may substitute for bachelor's degree; J.D. or master's degree may substitute for one year of specialized experience; Ph.D. may substitute for two years of specialized experience. </li></ul> <p>Additional Comments The Division of Alcoholic Beverage Control is an Equal Opportunity Affirmative Action Employer. Candidates with diverse backgrounds and experience are encouraged to apply. New York State Human Rights Law prohibits discrimination based on age, race, creed, color, national origin, sexual orientation, military status, familial status, citizen or immigration status, sex, disability, marital status, gender identity or expression, prior arrests, prior conviction records, predisposing genetic characteristics or domestic violence victim status. The Division of Alcoholic Beverage Control is committed to a workplace free from discrimination based on the referenced characteristics and other federal and state protected characteristics.</p> <p>NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency's Telecommuting Program Guidelines.</p> <p>NOTE:</p> <ul> <li>Travel may be required (approximately 5%), including during evening and weekends, depending on mission and assignment. </li><li>Possession and maintenance of a valid Driver's License issued by the NYS Department of Motor Vehicle is required, or otherwise demonstrate the capacity to meet the transportation needs of the job. </li></ul> <p>Some positions may require additional credentials or a background check to verify your identity.</p> <p>Name Human Resources/AS</p> <p>Telephone 518-473-5282</p> <p>Fax 518-486-1631</p> <p>Email Address HRresumes@ogs.ny.gov</p> <p>Address</p> <p>Street NYS Office of General Services, HRM</p> <p>31st Floor Corning Tower, Empire State Plaza</p> <p>City Albany</p> <p>State NY</p> <p>Zip Code 12242</p> <p>Notes on ApplyingPlease submit a resume and cover letter detailing how you meet the minimum qualifications. Indicate the Position Title & Vacancy ID number of each position you are applying to.</p>