<p>Phathom Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of gastrointestinal (GI) diseases. With exclusive rights in the United States, Europe, and Canada to vonoprazan-a first-in-class potassium-competitive acid blocker (PCAB)-Phathom is working to transform the treatment of acid-related disorders.</p> <p>Our current portfolio includes:</p> <ul> <li> <p>VOQUEZNA (vonoprazan) tablets, approved for the treatment of heartburn associated with Non-Erosive GERD, as well as the healing and maintenance of healing of Erosive GERD</p> </li><li> <p>VOQUEZNA TRIPLE PAK (vonoprazan tablets, amoxicillin capsules, clarithromycin tablets) and VOQUEZNA DUAL PAK (vonoprazan tablets, amoxicillin capsules), approved for the treatment of H. pylori infection in adults</p> </li></ul> <p>Beyond our commercialized products, we are advancing a pipeline focused on innovative treatments for other acid-related GI disorders, including Eosinophilic Esophagitis (EoE).</p> <p>At Phathom, we are fueled by innovation, driven by purpose, and united by a shared commitment to improving patient outcomes. Our team comprises seasoned GI and industry experts with proven track records of delivering groundbreaking therapies, including anti-secretory agents. Together, we are tackling unmet medical needs and working hard to enhance the lives of patients.</p> <p>We seek motivated, innovative problem-solvers who excel in fast-paced, collaborative environments and are eager to make an impact. At Phathom, you'll find more than a career - you'll join our "Phamily," where employees feel empowered, valued, and inspired to do their best work.</p> <p>In August 2025, we proudly earned the distinction of being Great Place to Work certified, with 91% of surveyed employees affirming that Phathom is an exceptional workplace.</p> <p>Ready to help change the landscape in GI? Join us and be part of something extraordinary.</p> <p>The Senior Inside Sales Manager is a key member of the Training team, responsible for leading Phathom's Inside Sales function. This role combines people leadership and capability development, driving performance through a hybrid model of virtual and office-based engagement. The Senior Inside Sales Manager will attract, train, coach, and lead a team of Inside Sales Representatives focused on delivering high-quality, compliant engagements with healthcare professionals (HCPs). As part of the Training organization, this leader will design and deliver onboarding and skill development programs for the Inside Sales team, while contributing to the overall training strategy for the commercial organization. This position requires strong leadership, analytical thinking, and a passion for coaching and talent development in a collaborative, fast-paced environment.</p> <p>Lead and Develop Inside Sales Team</p> <ul> <li>Recruit, train, and manage a team of Inside Sales Representatives to deliver exceptional customer engagement and compliantly achieve sales objectives. </li><li>Foster a culture of high performance, accountability, and collaboration. </li><li>Coach, develop and manage the Inside Sales team to consisently meet and exceed defined sales goals, activity expectations, and KPIs through clear communication, accountability and ongoing feedback. </li><li>Partner with HR to evaluate, develop, and retain top talent within the Inside Sales organization. </li></ul> <p>Sales Strategy and Execution</p> <ul> <li>Develop and execute business plans to drive product adoption, align with brand strategy, and complement field sales efforts. </li><li>Collaborate with Marketing, Commercial Operations, and Field Sales Leadership to ensure consistent and compliant messaging and customer experience. </li><li>Monitor team performance using data and analytics; identify trends, coach for improvement, and share best practices across the organization. </li><li>Maintain a strong understanding of product, disease state, and market dynamics to lead meaningful, customer-centered sales conversations. </li></ul> <p>Training and Capability Development</p> <ul> <li>As a member of the Training team, design and deliver onboarding and ongoing skill development for Inside Sales and field sales teams. </li><li>Conduct live and virtual training sessions focused on the selling framework, scientific exchange, disease state education, and customer engagement aligned with Phathom's brand strategy. </li><li>Support the development of training content that reflects best practices and insights from inside sales performance data. </li></ul> <p>Cross-Functional Collaboration</p> <ul> <li>Collaborate cross-functionally with Field Sales Leadership, Marketing, Compliance, Sales Operations, HR, and Legal, ensuring alignment across the commercial organization. </li><li>Partner closely with the Regional Sales Managers to ensure Inside Sales initiatives complement field execution and drive cohesive customer engagement. </li><li>Work with Commercial and Marketing leadership to ensure inside sales initiatives align with overall business goals and customer strategies. </li><li>Communicate strategies and results to key stakeholders; share success stories and lessons learned to strengthen the broader commercial organization. </li></ul> <p>EDUCATION & EXPERIENCE</p> <ul> <li>Education: Bachelor's degree from an accredited college or university. </li><li>Industry Experience: Minimum 5 years of experience in sales, preferably inside sales, with at least 3-5 years in leadership or training roles. </li><li>Training & Coaching: Strong experience in developing and delivering coaching or training programs. </li><li>CRM Proficiency: Advanced understanding of CRM tools (Veeva, Salesforce) and virtual engagement platforms (Teams, Zoom, Veeva Engage). </li><li>Analytical Skills: Ability to interpret performance metrics, identify trends, and develop data-driven coaching plans. </li><li>Compliance Knowledge: Deep understanding of pharmaceutical compliance standards and promotional regulations. </li><li>Communication: Exceptional verbal and written communication skills. </li><li>Experience launching new products in competitive markets. </li><li>Previous experience in gastroenterology or a specialty therapeutic area preferred. </li><li>Experience building and managing a high-performing sales or inside sales team preferred. </li><li>Demonstrated success partnering cross-functionally with Sales, Training, Sales Ops, and Compliance. </li><li>Familiarity with hybrid or virtual commercial models. </li></ul> <p>Phathom's Core Values:</p> <ul> <li> <p>Perseverance - With hard work and determination, together we overcome all obstacles</p> </li><li> <p>Humble - We put others first, remain grounded and let our work speak for itself</p> </li><li> <p>Accountable - We are reliable and take personal responsibility in all that we do. We take pride and ownership in our work every day</p> </li><li> <p>Transparent - We say what we mean, debate openly and respectfully, and have no hidden agendas</p> </li><li> <p>Entrepreneurial - We are nimble, agile and embrace innovation. We challenge the status quo, enjoy change and approach problems unconventionally</p> </li></ul> <p>Working at Phathom:</p> <p>At Phathom, we prioritize the total well-being of our "Phamily" members. Our commitment is reflected in a competitive employee benefits package designed to support employees and their families' overall well-being, now and in the future, including:</p> <ul> <li> <p>Highly competitive medical, dental and vision coverage options with low monthly premiums</p> </li><li> <p>Roth & Traditional 401(k) savings plan with annual employer match</p> </li><li> <p>Long-term incentive equity compensation program</p> </li><li> <p>Employee Stock Purchase Plan (ESPP)</p> </li><li> <p>Comprehensive paid leave programs, including:</p> </li><li> <p>16 weeks of paid parental leave for all new parents</p> </li><li> <p>4-week part-time Bridge-Back-to-Work Program</p> </li><li> <p>Hybrid and Flex Working Arrangements</p> </li><li> <p>Unlimited Time Off</p> </li><li> <p>17 paid company holidays in addition to a year-end winter shutdown period</p> </li></ul> <p>Other Benefits:</p> <ul> <li> <p>Annual Fitness & Wellbeing Reimbursement</p> </li><li> <p>Company-provided Life and Accidental Death & Dismemberment (AD&D) insurance</p> </li><li> <p>Company-provided short and long-term disability benefits</p> </li><li> <p>Company-funded HSA plan</p> </li><li> <p>Accident and Hospital Indemnity insurance</p> </li><li> <p>Employee Assistance Program (EAP)</p> </li><li> <p>Employee recognition program</p> </li><li> <p>Employee discounts</p> </li></ul> <p>Annual Base Salary: $140,000 - $170.000</p> <p>Phathom is an equal opportunity employer that is committed to inclusion and diversity and provides equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.</p> <p>Applicants with a disability who require a reasonable accommodation for any part of the application, interview or hiring process can contact us by sending an email to?careers@phathompharma.com.</p>