<p>Job Role: JIRA Architect</p> <p>Location: Waukegan, Illinois</p> <p>Key Responsibilities</p> <p>Jira Administration & Support</p> <ul> <li> <p>Serve as the primary contact for all OES Jira-related issues, including:</p> </li><li> <p>Jira template-related issues</p> </li><li> <p>User access and permission issues</p> </li><li> <p>AD group creations and management (adding/removing users)</p> </li><li> <p>Manage Jira Cloud administrative configurations, including:</p> </li><li> <p>Custom fields</p> </li><li> <p>Workflows</p> </li><li> <p>Screens and schemes</p> </li><li> <p>Permissions and notification schemes</p> </li><li> <p>Global and project-level settings</p> </li><li> <p>Support engineering teams with Jira development tasks and best-practice configuration guidance.</p> </li><li> <p>Assist with Jira Cloud data migration activities to ensure secure and efficient migration of project data.</p> </li></ul> <p>Confluence Administration & Support</p> <ul> <li> <p>Provide support for OES Confluence spaces, including:</p> </li><li> <p>Troubleshooting workflows and page restrictions</p> </li><li> <p>Managing space configuration and templates</p> </li><li> <p>Supporting users with access and structural changes</p> </li><li> <p>Ensure Confluence spaces remain compliant, organized, and aligned with OES operational needs.</p> </li></ul> <p>Additional Responsibilities</p> <ul> <li>Partner with engineering teams to implement Jira admin enhancements and workflow automations. </li><li>Ensure adherence to governance, access control, and security standards across Jira and Confluence. </li><li>Document operational procedures, configurations, and troubleshooting guides as part of ongoing process improvements. </li></ul> <p>Mandatory Skills</p> <p>(Top 5 Keywords or skills)</p> <p>Skill Proficiency</p> <p>Years of Experience</p> <p>Basic Knowledge</p> <p>Medium</p> <p>Expert</p> <p>JIRA Architect</p> <p>8+</p> <p>Yes</p> <p>Azure Cloud</p> <p>5</p> <p>Yes</p>