<p>As a Player Services Cashier, you will facilitate a variety of cash and non-cash transactions, assist guests with rewards program enrollment, and promote casino events and offers. You'll play a key role in maintaining financial accuracy, safeguarding assets, and creating a welcoming environment for guests. This position requires strong attention to detail, customer service skills, and the ability to work in a fast-paced gaming environment.</p> <ul> <li>Process high-volume cash and non-cash transactions including chip redemption, check cashing, and voucher redemptions </li><li>Enroll guests in the One Star Rewards program and issue membership cards </li><li>Promote ongoing casino promotions and explain program benefits </li><li>Conduct basic player evaluations and outbound scripted calls </li><li>Verify and distribute jackpot payments and complete required documentation </li><li>Maintain accountability for ATMs, kiosks, and cage transactions </li><li>Reconcile daily transactions and ensure accuracy of funds exchanged </li><li>Handle guest requests and disputes professionally, escalating when needed </li><li>Maintain confidentiality of guest and casino information </li><li>Keep work area clean, organized, and compliant with safety standards </li><li>High School Diploma or GED required </li><li>One year of cash handling or customer service experience preferred </li><li>Excellent written and verbal communication skills </li><li>Strong mathematical accuracy and attention to detail </li><li>Ability to learn and explain casino games, promotions, and amenities </li><li>Proficient in computer software relevant to the role </li><li>Ability to make sound decisions in guest service situations </li><li>Must have and maintain a valid driver's license and liability insurance </li><li>Ability to obtain and maintain licensing from the appropriate gaming authority </li><li>Capable of lifting up to 50 lbs and working varied shifts including weekends and holidays </li><li>Comfortable working in environments with crowd noise and second-hand smoke </li></ul>