<p>Job Title Parts Counter Specialist Location Lakeville MN Company Interstate Power Systems We are seeking a motivated and detail oriented Parts Counter Representative to join our team in Lakeville Minnesota The Parts Counter Representative will be responsible for assisting customers managing parts inventory and providing exceptional service to support our clients needs in the diesel truck and equipment industry The ideal candidate will have strong communication skills a passion for customer service and knowledge of heavy duty vehicle parts Pay Range 3300 3700 per hour DOE As a Parts Counter Representative you will play a crucial role in assisting customers and technicians with their heavy duty truck and or off highway equipment parts needs You will be responsible for providing exceptional customer service identifying and locating the correct parts processing transactions accurately and maintaining inventory levels The ideal candidate will possess excellent communication skills a strong attention to detail and a passion for delivering top notch service to our valued customers Key Responsibilities Customer Service Greet and assist customers in person over the phone and via email with parts inquiries identifying their needs and recommending appropriate parts and accessories for heavy duty diesel trucks and equipmentParts Lookup and Sales Utilize parts catalogs digital systems and inventory databases to locate and provide accurate parts information process sales and issue invoicesInventory Management Assist with inventory control including receiving stocking and organizing parts ensuring accurate stock levels and conducting periodic inventory countsOrder Processing Place special orders for non stocked items coordinate with suppliers and communicate delivery timelines to customersTechnical Support Provide basic technical guidance to customers regarding parts compatibility and installation collaborating with service technicians as neededDocumentation Maintain accurate records of sales returns and inventory transactions ensuring compliance with company policies and proceduresTeam Collaboration Work closely with service and sales teams to ensure seamless operations and customer satisfactionShop Maintenance Keep the parts counter and surrounding area clean organized and presentableQualifications Education High school diploma or equivalent; additional training or certification in automotive or diesel technology is a plusExperience Previous experience in a parts department automotive or heavy duty equipment industry preferred but not requiredSkillsStrong customer service and communication skills with the ability to build rapport with clientsBasic knowledge of heavy duty diesel truck and equipment parts or willingness to learnProficiency with computers including inventory management software and parts lookup systemsAbility to multitask and work in a fast paced environmentDetail oriented with strong organizational skillsPhysical Requirements Ability to lift to 50 pounds stand for extended periods and occasionally work in a warehouse environmentOther Requirements Valid drivers license preferred; must be able to pass a background checkWork Environment The position is based in Butler Wisconsin at our heavy duty diesel truck and equipment shopWork hours are typically Monday through Friday 700am 330pm with occasional after hours rotational shifts as neededThe role involves interaction with customers technicians and vendors in a dynamic shop environmentEmployee Benefits Competitive Wages Be paid your worthTuition assistance for educational and ongoing career growthHealth dental and vision coverage begins on the first day of the following monthPaid Time Off PTO starts accruing day one of your full time employmentHolidays 6 Holidays and 2 Floating Holidays per year401K with company matchingLong Term Disability SuppliedShort Term Disability SuppliedLife Insurance SuppliedHealthiest You Virtual Health Care paid by InterstatePPE Reimbursement Safety Glasses and Safety Boot ReimbursementPet Insurance We care about our furry friendsEmployee Discounts available on products and servicesPaid Employee Assistance Program Free 247 Access to a guidance consultant regarding life challenges you or family member may facePaid Health and Well being screening for employees and their spousePlease note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job Duties responsibilities and activities may change at any time with or without notice Interstate Companies is an Equal Opportunity Employer and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration IPSRT Military Friendly Hiring</p>