<p>Floating Shift Lead - Jersey Mike's Subs (Full Time)</p> <p>Location: 1190 W. Sunset Drive Waukesha, WI</p> <p>At Jersey Mike's, our passion for people and high-quality food drives everything we do. We're dedicated to creating places where team members lead with energy, serve authentic subs, and deliver an outstanding guest experience every day.</p> <p>We're searching for a motivated Floating Shift Lead to join our Milwaukee-area team! In this pivotal role, you'll work both opening and closing shifts to ensure consistently high standards wherever you go.</p> <p>As a Jersey Mike's Shift Lead, you'll be hands-on in every aspect:</p> <ul> <li>Supervising and coaching team members during your shifts </li><li>Maintaining our "Raving Fans" level customer service standards </li><li>Ensuring top-quality food safety, store cleanliness, and smooth operations at every location </li><li>Handling cash, creating a positive atmosphere, and jumping into any role when needed </li></ul> <p>Qualifications:</p> <ul> <li>Minimum 1 year of leadership experience in quick-service or fast-casual restaurants </li><li>Comfortable delegating tasks and holding the team accountable to standard operating procedures </li><li>Experience with inventory, accurate cash handling, and food safety protocols </li><li>Skilled at facilitating smooth shift handoffs </li><li>Excellent communication skills and an outgoing, customer-focused personality </li><li>Able to thrive in a fast-paced environment and shift gears with changing priorities </li><li>Must be committed to becoming fully certified as a Shift Lead </li></ul> <p>What We Offer:</p> <ul> <li>$17-17.50/hour plus tips </li><li>37-40 hours per week </li><li>Consistent, full-time hours with opportunities to work across different stores </li><li>Opening, closing, and mid shifts </li><li>Growth pathways for those who want more responsibility </li><li>Access to Health Insurance </li></ul> <p>Bring your energy, enthusiasm, and commitment to excellence-become a valued leader in the Jersey Mike's family!</p> <p>Apply today and start building a more rewarding restaurant career.</p> <p>This job description is in no way an implied offer of employment, nor it is a contract for employment. This job description simply details the role, expectations, responsibilities, resources, and benefits available to any candidate for the position. JM-Holdings LLC is an Equal Opportunity Employer and will always provide legally required assistance where applicable.</p> <p>This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.</p>