<p>Elevity is one of the largest and most capable technology service providers in the Midwest Our talented and passionate team is the engine driving our continuing growth and strong position in the market Elevity is a combination of the words elevate and security We aspire to elevate our clients businesses by delivering cutting edge IT strategy security solutions and support Each Elevity team member has a direct impact on the success of the local businesses we serve every day We also aim to elevate every team members career We believe strongly in developing from within working with each employee to create a fulfilling career path and provide continuing education Our work environment promotes both growth and balance we encourage everyone to challenge themselves in their roles but also take time away from the office to enjoy life As a subsidiary of The Gordon Flesch Company Elevity offers competitive salaries generous benefits and a fun collaborative work environment In this role you will Consult with Elevity management and senior level consulting engineers on technology solution decisions and provide applicable recommendationsSupport diverse technology environments to include the server workstation and general IT infrastructure needs of clientsSupport standard and industry focused software applicationsWork out of Elevity Support Queues both Remotely and Onsite to resolve client technical issuesGenerate detailed network and technical documentationProvide responsive professional and highly personable supportPerform internal and client facing administrative tasks efficiently and reliablySolve challenging technical issues through completion with senior level Consulting EngineersSetup and troubleshoot server and desktop hardwareMaintain with and troubleshoot Microsoft Server and desktop Operating SystemsInstall and administrate Anti Virus Anti SPAM and backup software solutionsWork with the Elevity operations project management sales team technology partners and clients in a generalist capacityInstall and maintain network hardware and softwareMonitor networks to ensure security and availability to specific usersEnsure network connectivity throughout a companys LANWAN infrastructure is on par with technical considerations partnering with Senior Engineers as neededComplete company provided trainings and certificationsSelf Schedule service calls on siteremote as needed for managed clientsComplete monthly maintenance reports for assigned clientsYou should have High school diploma or equivalent required1 3 years Service Desk experience or 1 3 years of IT consulting experience server workstation and network supportExperience with server and desktop hardwareExperience with Microsoft server and desktop operating systemsExperience with Active Directory User Administrations DNS Administration DHCP Administrations Group Policy AdministrationsExperience with antivirus anti spam and backup software solutionsKnowledge of switching and routing technologiesBasic Knowledge of Microsoft O365 and AzureAbility to thrive in a team oriented environment and work seamlessly with other engineers and professional sales staffAbility to work technical issues through to completion with senior level Consulting Engineers as neededStrong desire to invest the time and energy to grow technical skill set and knowledgeAbility to work with the professional Elevity operations project management sales team technology partners and clients in a generalist roleValid drivers license and access to a reliable vehicle in order to travel regularly to clients within assigned market area and occasional travel to other marketsAbility to work a rotating on call schedule in order to provide consistent client supportElevity a Gordon Flesch Company offers medical dental personal time vacation time holiday time tuition reimbursement 401k and 401k match a wellness program volunteer hours and much more Gordon Flesch Company is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to age color creed disability gender identity national origin protected veteran status race religion sex sexual orientation and any other status protected by applicable local state or federal law The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the contractors legal duty to furnish information 41 CFR 60 135c</p>