<p>Company Description</p> <p>Fairmont El San Juan Hotel, where lively vibes and peaceful ocean views meet. Located minutes from Old San Juan, on the award-winning Isla Verde Beach in Puerto Rico. The resort features four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Center, paddleboards, luxury cabanas, signature dining at Caña, El San Juan Beach Club, Meat Market, Riva and Chandelier Bar featuring a 7,000 Crystal Chandelier.</p> <p>What is in it for you</p> <ul> <li>Employee benefit card offering discounted rates at Accor worldwide </li><li>Learning programs through our Academies </li><li>Opportunity to develop your talent and grow within your property and across the world! </li><li>Ability to make a difference through our Corporate Social Responsibility activities </li><li>Hourly Rate $18.69 </li></ul> <p>Job Description</p> <p>Fairmont El San Juan Hotel Royal Service Operator is responsible for providing prompt, courteous and efficient handling of all incoming calls for our external and internal guests, while maintaining attentive, courteous and efficient customer service.</p> <p>Qualifications</p> <p>QUALIFICATION STANDARDS</p> <p>EDUCATION & SKILLS</p> <ul> <li>High School graduate </li><li>Ability to speak and write clearly in both English and Spanish </li><li>Ability to carry out detailed, involved instructions both written and oral </li><li>Capacity to multi task, prioritizing issues and resolving as deemed </li></ul> <p>EXPERIENCE</p> <ul> <li>Experience in the related field preferred </li><li>Hospitality experience preferred </li></ul> <p>Additional Information</p> <p>Our commitment to Diversity & Inclusion:</p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>