<p>Job Title: Print Production Level 2 Location: Raleigh, NC Job Type: Hourly Consultant Hours: M-F 7:30 - 4:30 Pay: $18.84 per hour Essential Functions: Deliver intermediate contracted customer requirements (document assembly and finishing) Receive, review, and electronically log customer jobs Operate finishing equipment (cutters, inserters, laminators, hole punchers) and office/production equipment (printers, copiers, fax, scanners) Apply asset tags to equipment, update database, and coordinate equipment moves/changes Clean and maintain office equipment as required Process incoming and outgoing mail, log for billing purposes Wrap, pack, label, and ship finished product Maintain supply inventory and distribute as needed Collect and submit meter reads; maintain reporting logs for billing Perform quality inspection before, during, and after production runs Operate high-volume printers/copiers; schedule, estimate, and track production jobs Track/store jobs for future reuse; inspect files for fonts, resolution, and registration Convert and index files to CD-ROM, disk, or tape for distribution Integrate variable data files into templates; perform file/document conversions Scan and sort hardcopy/digital materials; assist with file management Respond to equipment issues by contacting service personnel using PC applications Perform operator maintenance; provide minimal customer training on equipment May develop work processes/templates; may operate high-volume folding/inserting mail equipment Ability to lift up to 50 lbs Skills: Strong computer skills; functional PC knowledge (keyboard, mouse, file management) Intermediate MS Office (Word, Excel, PowerPoint): spreadsheets, formulas, sorting/filtering, graphs, importing/exporting data Ability to send/receive emails, use browsers, locate devices on network, configure printers Data entry, document management, and basic math skills (division, multiplication, percentages) Professionalism, customer service focus, and problem-solving ability Basic technical knowledge for reporting, web access, and printer connectivity/configuration Experience: Minimum 1 year of experience in a customer service environment Education: High School Diploma or equivalent (required) Post-high school technology training or equivalent experience (required) Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Emily Drew at Emily.Drew@ctg.com. Kindly forward this to any other interested parties. Thank you! About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified company across many of our global operations. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.</p>