<p>At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.</p> <p>Job Description</p> <p>Role Overview:</p> <p>As a Program Manager within the Innovation Team, you will serve as a Program Architect and Community Builder, driving enterprise-wide cultural transformation through strategic engagement, leadership development, and community-building initiatives. You will be instrumental in embedding innovation into daily organizational practices and shaping a future-ready, innovation-embracing culture.</p> <p>Key Responsibilities:</p> <p>Program Strategy & Execution</p> <ul> <li> <p>Lead the design, delivery, and optimization of innovation programs including the InQ Speaker Series, IdeaPlace platform, and Innovation Leadership co-development initiatives.</p> </li><li> <p>Develop and manage the team's communication channels, ensuring consistent messaging and effective tracking of engagement and feedback.</p> </li><li> <p>Develop and manage engagement strategies for networks such as Angel Innovators, Innovation Champions, and Innovation Catalysts.</p> </li></ul> <p>Community Building & Enablement</p> <ul> <li> <p>Foster vibrant and diverse innovation communities across the enterprise, cultivating collaboration and knowledge-sharing.</p> </li><li> <p>Champion inclusive engagement models that empower employees to contribute to innovation efforts.</p> </li><li> <p>Develop and promote innovation toolsets, collaboration opportunities, and learning/doing activities.</p> </li></ul> <p>Measurement & Optimization</p> <ul> <li> <p>Define and track success metrics (quantitative & qualitative) for Innovation Studio engagement and sentiment.</p> </li><li> <p>Lead cultural transformation measurement and reporting efforts to assess impact of the Innovation Studio team, programs and events as well as inform continuous improvement.</p> </li></ul> <p>Experience Design & Customer Centricity</p> <ul> <li> <p>Establish a best-in-class user experience vision for innovation programs, informed by market insights, customer needs, and internal priorities.</p> </li><li> <p>Ensure seamless and impactful touchpoints across all innovation initiatives.</p> </li></ul> <p>Communications & Content Strategy</p> <ul> <li> <p>Support enterprise-wide innovation communications and storytelling efforts.</p> </li><li> <p>Collaborate with marketing and analytics teams to amplify program visibility and adoption.</p> </li></ul> <p>Basic Qualifications:</p> <ul> <li> <p>3-5 years of experience in program management, innovation strategy, organizational development, or a related field.</p> </li><li> <p>Proven ability to manage complex, cross-functional initiatives with multiple stakeholders.</p> </li><li> <p>Strong communication, facilitation, and stakeholder engagement skills.</p> </li><li> <p>Demonstrated success in building and sustaining enterprise communities.</p> </li><li> <p>Experience with digital platforms and tools used for innovation and collaboration.</p> </li></ul> <p>Preferred Skills & Experience:</p> <ul> <li> <p>Deep customer-centric mindset with a track record of delivering exceptional internal experiences.</p> </li><li> <p>Familiarity with innovation platforms, software tools, and digital engagement strategies.</p> </li><li> <p>Expertise in product and brand strategy, go-to-market planning, and performance optimization.</p> </li><li> <p>Experience with marketing analytics and cultural transformation measurement frameworks.</p> </li><li> <p>Ability to anticipate shifting priorities and align programs with evolving business needs.</p> </li><li> <p>Knowledge of technical aspects of software products and ability to collaborate with technical teams on integration and configuration.</p> </li></ul> <p>Key Impact:</p> <p>You will play a pivotal role in transforming the organizational mindset from innovation-resistant to innovation-embracing-creating sustainable cultural change that outlasts individual programs and initiatives.</p> <p>The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.</p> <p>If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.</p> <p>Benefits:</p> <p>Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):</p> <ul> <li> <p>Healthcare (medical, dental, vision)</p> </li><li> <p>Basic term and optional term life insurance</p> </li><li> <p>Short-term and long-term disability</p> </li><li> <p>Pregnancy disability and parental leave</p> </li><li> <p>401(k) and employer-funded retirement plan</p> </li><li> <p>Paid vacation (from two to five weeks depending on salary grade and tenure)</p> </li><li> <p>Up to 11 paid holiday opportunities</p> </li><li> <p>Adoption assistance</p> </li><li> <p>Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law</p> </li></ul> <p>U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.</p> <p>E-Verify</p> <p>U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.</p> <p>The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00</p> <p>U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.</p> <p>Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.</p> <p>Posting may be closed earlier due to high volume of applicants.</p>