<p>Site: The Brigham and Women's Hospital, Inc.</p> <p>Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p> <p>Job Summary</p> <p>Phlebotomist/Laboratory Technician II greets patients, process paperwork and specimens, and logs all tests into the computer. Performs heelsticks, fingersticks, and venipunctures on all patients to include: Infant (age 0-2) Children (age 2-14) Adolescents (age 14-20) Adult (age 20-65) Older Adults (>65 years)</p> <ul> <li>Demonstrate professional customer service skills whenever interacting with customer. </li></ul> <p>Perform receptionist and clerical duties:</p> <ul> <li>Greets patients arriving in the phlebotomy laboratory. </li><li>Answer phone in an appropriate manner. </li><li>Logs into computer, accesses EPIC and Sunquest </li><li>Print and Fax results as needed making certain HIPPA protocols are followed. </li><li>Performs other duties, necessary paperwork and clerical. </li></ul> <p>Performs Phlebotomy and other responsibilities related to phlebotomy:</p> <ul> <li>Performs routine and difficult venipuncture on infants, children, young adults, adults, and geriatric populations using aseptic and proper technique. </li><li>Perform heel-sticks and finger-sticks as needed. </li><li>Collect blood culture using aseptic techniques. </li><li>Prepares the blood drawing area for patients, making certain an appropriate inventory of supplies is maintained and that the area is maintained in a clean and orderly manner. </li><li>Logs, uses and maintains Sunquest collection manager devices. </li><li>Generates and affix barcode labels to specimens after collection in the presence of patient. </li><li>Logs into the computer, all tests checked off on the requisition, making certain all pertinent information and comments are included in the process. </li><li>Creates HOV and release test orders using the EPIC Hyperspace system. </li><li>Produces bar code labels to affix to specimens after collection. </li><li>Makes certain that specimens are appropriately labels and collected. </li><li>Maintains correct paperwork and procedures. </li></ul> <p>Processes specimens for testing:</p> <ul> <li>Accessions specimens. Manual log-in procedures, making certain all pertinent information is included in the process. Makes certain all "stat" and other priority samples are processed first. </li><li>Labels specimens as necessary and properly forwards them for testing. Makes certain the number and color of tubes is correct. Makes certain "stat" specimens are readied for processing first. </li><li>Processes specimens by centrifugation. Makes certain specimens are spun in order of their priority and knowing the correct centrifugation speed/mode. </li><li>Aliquots samples as needed. Makes certain that amounts and types of specimens are aliquoted correctly. Maintains sample integrity per established procedures. Places samples in the appropriate locations for pick-up by partner's courier. </li><li>Responsible for maintaining a safe work area and adhering to all safety, Infection Control, and OSHA guidelines and policies. </li><li>Demonstrates professional customer service skills whenever interacting with a customer. </li><li>Performs support services as assigned and other duties as required. </li><li>Is responsible for all other responsibilities and duties necessary for the day-to-day operations of the laboratory including safety and compliance OSHA. </li><li>Responsible to be aware of The Joint National Patient Safety Goals and to comply with BWH Hospital and Laboratory policies and procedures. </li><li>Rotation to all ambulatory labs, including offsite locations and Inpatient Phlebotomy when needed </li></ul> <p>Qualifications</p> <ul> <li>High School diploma required </li><li>Phlebotomy certification preferred (ASCP, ASPT) </li><li>Phlebotomy certificate preferred (graduate of a phlebotomy training program or schooling) </li><li>Two years experience as a phlebotomist </li></ul> <p>Additional Job Details (if applicable)</p> <p>Additional Job Description</p> <p>Remote Type</p> <p>Onsite</p> <p>Work Location</p> <p>75 Francis Street</p> <p>Scheduled Weekly Hours</p> <p>40</p> <p>Employee Type</p> <p>Regular</p> <p>Work Shift</p> <p>Day (United States of America)</p> <p>EEO Statement:</p> <p>The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.</p> <p>Mass General Brigham Competency Framework</p> <p>At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p>