<p>Description</p> <p>The Administrative Assistant within the Public Trustee Office performs a variety of duties and services to customers involved in the foreclosure and deed release processes, including homeowners, lenders, attorneys, and sale bidders. This job level differentiates from a Deputy Public Trustee due to not having Deputy signature authority.</p> <p>NOTE:</p> <ul> <li>The anticipated hiring range for this position is $19.11/hour to $23.89/hour, dependent upon qualifications and experience. </li></ul> <p>Duties</p> <ul> <li> <p>Performs administrative duties to support the office, including greeting and directing customers via in person or phone, distributing mail and deliveries internally, receiving payments, ordering office supplies and various duties as they relate to office administration.</p> </li><li> <p>Processes releases of deeds of trust and foreclosure filings, with a consistently high level of accuracy and thoroughness.</p> </li><li> <p>Processes rejections for incomplete or inaccurate documents.</p> </li><li> <p>Counts and assembles documents for releases of deeds of trust in proper order.</p> </li><li> <p>Inputs foreclosure data into GTS Software programs accurately and thoroughly.</p> </li><li> <p>Assists Public Trustee at weekly foreclosure auction.</p> </li><li> <p>Performs support duties as they relate to foreclosure filings, such as ordering, proofreading and authorizing payments for legal notices, mailings, preparing pre and post sale reports, publishing information on Public Trustee website and processing withdrawals and continuances of foreclosures.</p> </li><li> <p>Prepares checks for deposit and completes daily balance sheets for releases of deeds of trust.</p> </li></ul> <p>Skills, Abilities and Competencies:</p> <ul> <li> <p>Strong attention to detail, including excellent proofreading skills and ability to catch errors.</p> </li><li> <p>Excellent customer service and telephone skills, ability to interact professionally and calmly with all levels of socio-economic demographics.</p> </li><li> <p>Excellent computer skills, including Microsoft Office Suite (Word, Excel, Outlook,).</p> </li><li> <p>Proficiency in using adding machine, copy machine, postage machine, fax machine.</p> </li><li> <p>Ability to consistently focus on repetitive tasks and maintain accuracy and quality in work.</p> </li><li> <p>Ability to be flexible and handle multiple priorities on a daily basis.</p> </li><li> <p>Excellent grammar, spelling and punctuation skills.</p> </li><li> <p>Strong competency in basic math applications.</p> </li></ul> <p>Behavioral Competencies (these are required for all positions at ACG):</p> <p>Accountability</p> <p>Accessibility</p> <p>Inclusivity</p> <p>Integrity</p> <p>Requirements</p> <p>Education and Experience:</p> <ul> <li> <p>High School Diploma or GED.</p> </li><li> <p>5+ years administrative experience, interacting with customers in either a banking, retail, real estate or financial/insurance services environment.</p> </li></ul> <p>Preferred Education and Experience:</p> <ul> <li> <p>College level coursework.</p> </li><li> <p>Experience working with attorneys, lenders, property investors, or real estate professionals.</p> </li><li> <p>Experience working with customers who may be economically, culturally or socially disadvantaged.</p> </li></ul> <p>Supplemental Information</p> <p>Pre-Employment Additional Requirements:</p> <ul> <li>Must successfully pass pre-employment testing which may include an acceptable motor vehicle record (MVR) and background check </li></ul> <p>WORK ENVIRONMENT:</p> <ul> <li>Work is generally confined to a standard office environment. </li></ul> <p>PHYSICAL DEMANDS:</p> <p>The following are some of the physical demands commonly associated with this position.</p> <ul> <li> <p>Spends 80% of the time sitting and 20% of the time either upright or walking.</p> </li><li> <p>Occasionally lifts, carries, pulls or pushes up to 20 lbs.</p> </li><li> <p>Occasionally uses cart, dolly, or other equipment to carry in excess of 20 lbs.</p> </li><li> <p>Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.</p> </li><li> <p>Verbal and auditory capacity enabling constant interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.</p> </li><li> <p>Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.</p> </li><li> <p>Visual capacity enabling constant use of computer or other work-related equipment.</p> </li></ul> <p>Definitions:</p> <p>Occasionally: Activity exists less than 1/3 of the time.</p> <p>Frequently: Activity exists between 1/3 and 2/3 of the time.</p> <p>Constantly: Activity exists more than 2/3 of the time.</p>