<p>FLSA Status: Non-Exempt</p> <p>Calendar Days: 10 month</p> <p>Workplace Location: Onsite</p> <p>Job Family: 301 Family Service Worker</p> <p>Job Title:Bilingual Family Service Worker</p> <p>Division / Department: Head Start</p> <p>Supervisor: 107 Director</p> <p>Date Revised: 7/25/2024</p> <p>Job Summary: Responsible for supporting families by advocating and educating; linking Head Start families to comprehensive services to meet families' needs; act as a liaison between the school/daycare, campus personnel, parents and Head Start staff; assist in building a positive relationship with school districts and communities; collaborate with community agencies and makes referrals; conduct home visits; assist families with their individualized goals; maintain accurate data; assist with bilingual written and oral translation for families, staff and other partners as necessary to facilitate the Head Start program, and assist with Active Supervision of Head Start children; implement the Head Start Performance standards and other program regulations.</p> <p>Qualifications:</p> <p>Education/Training:</p> <p>High School Diploma / GED</p> <p>Prefer college hours or Associates Degree</p> <p>Prefer credential or certification in social work, human services, family services, counseling, or related field</p> <p>Experience:</p> <p>At least 0-5 years of related experience.</p> <p>Knowledge / Skills:</p> <p>Ability to build, develop and inspire teams</p> <p>Task execution (result oriented)</p> <p>Build and cultivate relationships</p> <p>Excellent communication Financial knowledge</p> <p>Click here to add additional knowledge/skill requirements.</p> <p>Mental Demands/Physical Demands/Environmental Factors:</p> <p>Must be able to maintain emotional control under stress</p> <p>Work with frequent interruptions during scheduled work</p> <p>Cooperate with staff members and outside customers</p> <p>Ability to multi-task</p> <p>Occasional travel and irregular hours</p> <p>Majority of working conditions will be indoors</p> <p>Major Responsibilities and Duties:</p> <ol> <li> <p>Comply with ESC Administrative and Head Start Department Procedures, follow established procedures in Family Service Worker/Advocate Manual and LiveBinders</p> </li><li> <p>Maintain audit-ready records, including up-to-date case notes</p> </li><li> <p>Keep designated supervisor and Head Start campus principal or designated ISD staff informed of daily schedule, absences and late-arrivals/leaving early</p> </li><li> <p>Work closely and effectively communicate with program Component staff and stakeholders to ensure children and families receive high quality, comprehensive, integrated services</p> </li><li> <p>Work cooperatively and professionally with ISD/child care staff, parents/guardians</p> </li><li> <p>Complete reports accurately and timely as required (travel, MIS, etc.)</p> </li><li> <p>Utilize Active Supervision strategies throughout the day and be present during assigned transition times</p> </li><li> <p>Scan documents into ChildPlus within 48 hours of receipt</p> </li></ol> <p>Program Compliance/ERSEA & Parent Engagement:</p> <ol start="9"> <li> <p>Accurately complete child enrollment information</p> </li><li> <p>Maintain designated enrollment, an active waitlist and implement on-going recruitment efforts throughout the school year</p> </li><li> <p>Monitor and document daily attendance</p> </li><li> <p>Immediately update parent contact information in ChildPlus</p> </li><li> <p>Complete PFCE Outcome Assessments within established timeframe</p> </li><li> <p>Facilitate, maintain and complete individualized Family Partnership Agreements</p> </li><li> <p>Plan, attend and implement parent engagement meetings and activities</p> </li><li> <p>Continually recruit and provide training for program volunteers</p> </li></ol> <p>Health/Safety/Nutrition:</p> <ol start="17"> <li> <p>Assist Health staff with screenings and parent appointments</p> </li><li> <p>Maintain and track health records and follow-up care, requesting records as needed</p> </li><li> <p>Assist parents in accessing health insurance for children</p> </li><li> <p>Scan and report immediately special dietary needs/MD documented food allergies to Health/Nutrition Support and assigned Head Start nurse, file original document(s) in child's manila folder</p> </li><li> <p>Assist in identifying nutritional concerns of children and/or cultural preferences of parents and communicate to appropriate staff, entering documents into ChildPlus as needed</p> </li><li> <p>Obtain heights/weights of children and enter into ChildPlus</p> </li><li> <p>Submit snack, breakfast, and lunch menus monthly, and Health Inspection reports annually</p> </li><li> <p>Assist in scheduling appointments for Nutrition Specialist and parents</p> </li></ol> <p>Education:</p> <ol start="25"> <li> <p>Assist with coverage in classroom, if needed, during Education reflective visits with teachers</p> </li><li> <p>Plan with and accompany teacher on home visits and field trips</p> </li><li> <p>Scan Parent Contact forms, Brigance Developmental/SE screeners into ChildPlus</p> </li></ol> <p>Student Support Services:</p> <ol start="28"> <li> <p>Assist with communication between families and Student Support Services component</p> </li><li> <p>Complete Mental Health referrals in ChildPlus when requested by families</p> </li><li> <p>Submit Special Education and Mental Health Contractor sign-in sheets at the end of the month</p> </li><li> <p>Notify Disabilities staff of scheduled ECI/ARD meetings</p> </li><li> <p>Assist Disabilities staff in gathering, scanning and maintaining current ECI/ARD documentation</p> </li><li> <p>Assist the Disabilities staff in recruiting efforts to meet the 10% disabilities mandate and report suspected/newly identified/newly enrolled children with disabilities to Student Support Services Coordinator</p> </li></ol> <p>Other:</p> <ol start="34"> <li> <p>Represent Region 7 ESC in a professional manner in all situations</p> </li><li> <p>Maintain confidentiality of all information</p> </li><li> <p>Regular and reliable attendance.</p> </li><li> <p>Other duties as assigned.</p> </li></ol>