<p>The Global Partnerships team at Meta is responsible for fostering relationships with top and emerging partners across creators, public figures, sports leagues, and media. Focusing on Instagram, Facebook, Threads, Meta AI, Reality Labs and WhatsApp, the team helps drive product priorities with partners across Meta's family of apps. To support this effort, Meta is seeking a Partner Solutions Manager, supporting Media and News partners across North America. This role will focus on driving product adoption, operational efficiency, and business value for both Meta and its key partners in the media and news industry. You will collaborate closely with Strategic Partner Managers and cross-functional teams to provide strategic planning, reporting and analysis, relationship co-management, product insights, and education, ultimately helping to accelerate success for both Meta and its partners in North America.</p> <p>Minimum Qualifications</p> <ul> <li>2+ years experience in account management, digital marketing, social media, partner or project management </li><li>Bachelor's degree </li><li>Experience in data analysis, reporting and forecasting, turning data into meaningful narratives </li><li>Experience with using Facebook, Instagram, Threads and Meta AI to help partners or clients reach their goals </li></ul> <p>Preferred Qualifications</p> <ul> <li>Knowledge of the News industry and the major media partners in the region </li><li>Experience working with cross-functional teams to develop creative partner or client activations </li><li>Experience solving problems in a collaborative environment </li><li>Experience prioritizing conflicting demands and projects, focusing on impact </li><li>Adaptable and open to adjust to changes in scope and priorities </li><li>Professional working proficiency in French language is preferred because the role manages relationships with partners in a location where communications are generally made in French </li><li>Experience working with News, media companies or podcasters </li><li>Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) </li><li>Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) </li><li>Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies </li></ul> <p>Responsibilities</p> <ul> <li>Strategic Planning: Collaborate with internal stakeholders to develop and implement comprehensive strategies and programs that drive product adoption and partner business value through Meta's family of apps </li><li>Performance Analysis: Collaborate with Strategic Partner Managers to regularly analyze the performance of partner accounts/pages to identify areas of improvement and/or opportunities for product adoption </li><li>Reporting and Forecasting: Provide regular reports on partner performance, goal tracking, market trends and forecasting to identify potential challenges or opportunities for the in-market team </li><li>Relationship Co-Management: Working along with Strategic Partner Managers, support managed partners with product education, partner reviews, escalation management, product consultations, and liaise with internal stakeholders to propose innovative solutions </li><li>Support Product Go-To Market: Working with partners and internal teams on product launches and tests. Coordinating access, education, product feedback and measurement </li><li>Product knowledge: Share product expertise and educate Partners on our best practices & new products to help them accelerate their growth. Serve as a Product specialist for internal partnerships teams and partners </li><li>Escalation Management: Work closely with cross-functional teams in Ops, Policy and Comms to manage partner escalations related to monetization, content strategy and account access </li><li>Cross Functional Collaboration: Act as an internal advocate on behalf of partners with cross-functional teams. Collaborate with cross functional teams and regional counterparts to build solutions at scale </li><li>Thought Leadership: Leverage data-led insights and narratives to help drive strategic decision-making. Proactively synthesize findings, develop recommendations, and communicate results as they relate to the ecosystem. Use market-specific knowledge and insights to support the execution of our business goals </li></ul> <p>About Meta</p> <p>Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.</p> <p>Equal Employment Opportunity</p> <p>Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.</p> <p>Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.</p>