<ul> <li>Area of Interest: Allied Health </li><li>FTE/Hours per pay period: 0.01 </li><li>Department: Urgent Care - Altoona - DM </li><li>Shift: Varied hours, as needed </li><li>Job ID: 169580 </li></ul> <p>Overview</p> <p>UnityPoint Clinics</p> <p>Certified Medical Assistant</p> <p>Urgent Care Clinic</p> <p>Altoona, IA</p> <p>PRN - As Needed</p> <p>Why UnityPoint Health?</p> <p>At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.</p> <p>Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.? Here are just a few:</p> <ul> <li>Expect paid time off, parental leave, 401K matching and an employee recognition program. </li><li>Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. </li><li>Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. </li></ul> <p>With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.</p> <p>And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.</p> <p>Find a fulfilling career and make a difference with UnityPoint Health.</p> <p>Responsibilities</p> <p>The Certified Medical Assistant (CMA) supports the delivery of urgent care services by assisting providers and clinical staff in patient care activities. Responsibilities include preparing patients for exams and procedures, collecting vital signs, administering medications and vaccinations, managing referrals, and ensuring accurate and timely documentation. The CMA plays a key role in patient education, follow-up coordination, and maintaining compliance with clinical and regulatory standards.</p> <p>Clinical Excellence & Patient Care - 70%</p> <ul> <li> <p>Prepare patients for exams and minor procedures, obtaining vital signs and health histories.</p> </li><li> <p>Perform clinical tasks within scope, including administering medications, vaccinations, and specimen collection.</p> </li><li> <p>Document all patient interactions in the electronic medical record following established protocols.</p> </li><li> <p>Track follow-up care related to lab tests, procedures, and specialist referrals.</p> </li><li> <p>Manage incoming results and coordinate follow-up per provider instructions.</p> </li></ul> <p>Development & Patient Education - 20%</p> <ul> <li> <p>Answer patient/family questions and reinforce provider instructions.</p> </li><li> <p>Maintain knowledge of lab/procedure results and act within licensure scope.</p> </li><li> <p>Stay current on policies, compliance standards (CLIA, OSHA, HIPAA), and department communications.</p> </li><li> <p>Support team collaboration and contribute to a positive patient experience.</p> </li></ul> <p>UPH Performance Criteria - 10%</p> <ul> <li> <p>Demonstrate UnityPoint Health values and behaviors.</p> </li><li> <p>Ensure regular, reliable attendance and completion of all mandatory training.</p> </li><li> <p>Uphold professional standards related to licensure, safety, compliance, and confidentiality.</p> </li></ul> <p>Qualifications</p> <p>Education:</p> <ul> <li> <p>Graduate of an accredited Medical Assistant program.</p> </li><li> <p>Alternative: 3-5 years CMA experience or completion of a registered apprenticeship.</p> </li><li> <p>High school diploma required for CLIA-moderate complexity lab work.</p> </li></ul> <p>Licensure/Certifications:</p> <ul> <li> <p>Current CMA certification (AAMA, NCCT, AMT, or NHA).</p> </li><li> <p>Current BLS and Mandatory Reporter certifications.</p> </li><li> <p>Valid driver's license if driving for work-related tasks.</p> </li></ul> <p>Experience:</p> <ul> <li>Prior clinical experience in a medical office preferred. </li></ul> <p>Skills:</p> <ul> <li> <p>Strong communication and patient-service orientation.</p> </li><li> <p>Proficiency in basic computer tasks (Microsoft Office).</p> </li><li> <p>Ability to think critically and work independently within licensure scope.</p> </li><li> <p>Cultural sensitivity and adaptability in a fast-paced environment.</p> </li></ul>