<p>When you join Sallie Mae, you become a champion for all students.</p> <p>We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.</p> <p>Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.</p> <p>We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.</p> <p>This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.</p> <p>Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.</p> <p>We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.</p> <p>Come do more than join something, change something. For students, for future generations, for the future of education.</p> <p>What You'll Contribute</p> <p>As Manager, Risk Governance, you will play a critical role within the Head of Risk Administration and Governance's Team. This position is responsible for strengthening governance practices and ensuring effective coordination across strategic, regulatory, and stakeholder activities. Key Responsibilities includes (a) Planning, Communications & Executive Materials for Risk Stakeholders (b) Regulatory Relations & Governance Processes.</p> <p>What You'll Do</p> <ul> <li> <p>Develop and manage executive decks, presentations, and monthly business review / communication materials to support Risk Management.</p> </li><li> <p>Coordinate the creation of plans, reports, and documentation for senior leadership and stakeholders, ensuring clarity, consistency, and alignment with the Risk Management vision.</p> </li><li> <p>Support the coordination of regulatory engagements, including meetings, information requests, and documentation related to regulatory exams, supervisory interactions, and ongoing engagement, ensuring all control points are followed.</p> </li><li> <p>Facilitate the maintenance of up-to-date exam and review trackers; and utilize the related information to prepare executive-level materials summarizing regulatory relations status.</p> </li><li> <p>Manage updates to regulatory relations procedures, job aids, and templates, and develop new materials as needed, ensuring they remain current and useful for all stakeholders.</p> </li><li> <p>Partner with cross-functional stakeholders to ensure regulatory interactions and governance processes are coordinated and responsive.</p> </li><li> <p>Contribute to stakeholder training, guidance materials, and communications that increase awareness and understanding of governance requirements, regulatory protocols, and documentation standards.</p> </li><li> <p>Foster a culture of transparent communication, disciplined execution, and proactive regulatory readiness.</p> </li><li> <p>Support the implementation and enhancement of GRC systems and/or Microsoft-based solutions (e.g., SharePoint, Teams, automated workflows) to streamline exam management, regulatory communications, and governance documentation.</p> </li><li> <p>Where needed, provide support to other governance processes within the team.</p> </li><li> <p>Travel of less than 10% to other Sallie Mae locations may be required.</p> </li></ul> <p>The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.</p> <p>What you have</p> <p>Minimum: Indicate minimum education, skills and experience required.</p> <ul> <li> <p>Strong background in business administration, governance, or regulatory compliance.</p> </li><li> <p>Excellent organizational and documentation skills with keen attention to detail.</p> </li><li> <p>Ability to manage multiple priorities and deliver high-quality outputs under tight deadlines.</p> </li><li> <p>Strong communication and stakeholder management skills, with experience engaging with senior leaders and stakeholders.</p> </li><li> <p>Proven ability to work collaboratively across diverse teams in a fast-paced environment.</p> </li><li> <p>Strong attention to detail with an inquisitive and analytical mindset, able to identify key information and insights to support problem-solving and informed decision-making.</p> </li><li> <p>Proficiency in Microsoft products, including the use of tools and features that enhance efficiency, effectiveness, and process automation.</p> </li></ul> <p>Preferred: Indicate "nice to haves" regarding education, skills, and experience.</p> <ul> <li> <p>Bachelor's degree in business administration, finance, accounting or a related field.</p> </li><li> <p>5+ years of experience in corporate governance, risk management, internal audit or a related role.</p> </li><li> <p>Familiarity with regulatory relations processes and/or experience supporting regulatory relations or risk governance activities.</p> </li><li> <p>Experience with enterprise Governance, Risk and Compliance (GRC) solutions.</p> </li></ul> <p>The Americans with Disabilities Act</p> <p>The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.</p> <p>Feeling your best helps you do your best:</p> <p>Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).</p> <ul> <li> <p>Competitive base salaries</p> </li><li> <p>Bonus incentives</p> </li><li> <p>Generous PTO, Floating Holidays and 12 Federal Holidays observed</p> </li><li> <p>Support for financial-well-being and retirement 401k with employer match</p> </li><li> <p>Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more</p> </li><li> <p>Employer paid short-term/long-term disability and basic life insurance</p> </li><li> <p>Flexible hybrid working arrangements.</p> </li><li> <p>Paid parental leave and adoption reimbursement programs</p> </li><li> <p>Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)</p> </li><li> <p>Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives</p> </li><li> <p>Tuition Reimbursement and Family Scholarship Programs</p> </li><li> <p>Career development and training opportunities</p> </li></ul> <p>Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!</p> <p>Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice.</p> <p>Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.</p>