<p>JOB SUMMARY</p> <p>Oversees all Set-up Banquet functions under the direction of the Banquet Manager. Ensuring guest satisfaction. Assists in on-going evaluation of employees. Ensures compliance with all company policies and procedures.</p> <p>ESSENTIAL DUITIES AND RESPONSIBILITIES (May include, but is not limited to the following)</p> <ul> <li>Responsible for ensuring that Silver Legacy's service standards are met during banquet functions, including set-up, equipment, room set-up, lighting, etc. </li><li>Ensure all rooms are set up according to the banquet event order (BEO) </li><li>Ensure that door signs are put in daily for each function according to BEO </li><li>Ensure that back hallways and equipment is organized, clean and in its correct space allowing for proper egress </li><li>Notify Assistant Manager of any damage to equipment as soon as possible </li><li>Always present a professional manner </li><li>Review weekly functions and employee scheduling with Banquet Manager </li><li>Ensure that proper sanitation procedures are followed at all times </li><li>Exemplify our core values, family style service, our mission and vision </li><li>Exemplify our DEI (diversity, equity, inclusion) culture </li><li>Perform other job-related duties as assigned </li></ul> <p>KNOWLEDGE, SKILLS, AND ABILITIES</p> <ul> <li>Strong verbal communication skills </li><li>Minimum of 2-4 years as Banquet Captain in a multi-unit hotel or casino </li><li>High School diploma or equivalent </li></ul> <p>PHYSICAL DEMANDS AND WORK ENVIRONMENT (May be required in order to perform the essential functions of the position)</p> <ul> <li>Ability to stand for long periods of time </li><li>Frequent walking </li><li>Work area is subject to variable temperatures </li><li>May be subject to smoking environment and moderate noise </li></ul> <p>GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.</p> <p>PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.</p> <p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.</p> <p>The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.</p> <p>Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and individuals' religious beliefs or practices.</p> <p>As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.</p>