<p>About Us</p> <p>At Apple Roofing, our purpose is to build a sweeter experience - for our teammates, our customers, and our partners. We do this by putting people first, making it easy, and doing the right thing.</p> <p>Role Overview</p> <p>At Apple Roofing, our Commercial Account Managers (CAMs) are trusted advisors, problem-solvers, and relationship-builders. In this role, you will manage the full lifecycle of commercial roofing projects within your region, from prospecting and inspection to contract signing and project closeout.</p> <p>CAMs are the face of Apple Roofing's commercial division at the local level. You'll be responsible for generating opportunities, educating clients and decision-makers, collaborating with estimating and production teams, and ensuring each customer receives the sweeter experience we promise. Your job is to make the process smooth, clear, and results driven.</p> <p>What You'll Do:</p> <p>Lead Generation & Prospecting:</p> <ul> <li>Actively identify, research, and pursue commercial roofing opportunities within your assigned market. </li><li>Conduct property walks, inspections, and visual assessments to determine scope and need. </li><li>Develop relationships with property managers, facility directors, building owners, and other key stakeholders. </li><li>Represent Apple Roofing at local networking events, trade shows, or community functions. </li></ul> <p>Customer Consultation & Sales:</p> <ul> <li>Educate customers on roofing system options, restoration vs. replacement strategies, insurance claims (if applicable), and Apple's value proposition. </li><li>Prepare and deliver proposals with the estimating team-ensuring clarity, professionalism, and accuracy. </li><li>Present contracts and guide customers through the signing process with transparency and confidence. </li><li>Serve as the main point of contact throughout the sales and pre-production process. </li></ul> <p>Project Collaboration:</p> <ul> <li>Work closely with the estimating team to ensure scopes are properly defined and submitted on time. </li><li>Collaborate with the production team to ensure expectations are clearly communicated, timelines are met, and materials are correct. </li><li>Monitor your pipeline from signed contract through final invoicing, staying proactive on updates and potential delays. </li><li>Provide final walk-throughs, secure final payments, and generate reviews or referrals post-project. </li></ul> <p>CRM & Documentation</p> <ul> <li>Maintain accurate records of leads, jobs, communications, contracts, and photos within AccuLynx. </li><li>Upload required documents and ensure all job files are clean, complete, and ready for handoff to production. </li><li>Tag and organize photos in CompanyCam or equivalent platform for visibility and tracking. </li></ul>