<p>Position Summary:</p> <p>Responsible for professional customer service, billing, and administrative duties as it relates to the customers of the locations business lines of feed, grain, and soy processing plant.</p> <p>Duties & Responsibilities:</p> <ul> <li>Greets customers and establishes a helpful friendly atmosphere. </li><li>Continually arranges or cleans to assure a positive image to the customer. </li><li>Monitor vendors in the proper delivery of their product as authorized. </li><li>May originate or prepare correspondence or emails as directed. </li><li>Manage inbound and outbound shipments for customers coming across the truck scale. </li><li>Ability to grade grain and identity foreign materials (will train). </li><li>Record test data, such as weights, temperatures, grades, or moisture content, and quantities inspected or graded. </li><li>Coordination of delivery numbers, daily inputs, and verification of accuracy. </li><li>Basic customer service and communication including answering phones when other office staff is occupied assisting customers, communication to customers regarding location hours and ticket information. </li><li>Assist office staff with filing, reporting, tidiness of scale operation area and other duties as time allows. </li><li>Processes invoices to include matching the bill of lading with the proper weight and verification with the purchase order. </li><li>Enter all incoming ingredients into the system with cost and make monthly inventory adjustments. </li><li>Manage and update Feed Price Sheets. </li><li>Administer specific customer billing details on Monthly basis. </li><li>Inputs business activities using the Agvantage software system and works with corporate personnel to assure completeness and accuracy of data input. </li><li>Communicates with customers and relays pertinent information to the appropriate personnel. </li><li>Customer invoicing. </li><li>Communicating inbound shipments and pickups with appropriate locations personal </li><li>Other duties as assigned. </li></ul>