<p>Must Have Technical/Functional Skills</p> <ol> <li> <p>Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently.</p> </li><li> <p>Communication: Excellent verbal and written communication skills to interact effectively with users and team members.</p> </li><li> <p>Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous.</p> </li><li> <p>AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams.</p> </li><li> <p>Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial.</p> </li><li> <p>Customer Service Skills: Strong customer service orientation to provide a positive user experience.</p> </li><li> <p>Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort.</p> </li></ol> <p>Salary Range $55,000-$65,000 year</p> <p>TCS Employee Benefits Summary:</p> <p>Discretionary Annual Incentive.</p> <p>Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.</p> <p>Family Support: Maternal & Parental Leaves.</p> <p>Insurance Options: Auto & Home Insurance, Identity Theft Protection.</p> <p>Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.</p> <p>Time Off: Vacation, Time Off, Sick Leave & Holidays.</p> <p>Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.</p> <p>#LI-SP1</p>