<p>We are only accepting applications through verified recruitment websites listing our job postings (i.e. LinkedIn, Workable, Indeed, etc). Dymax will only contact potential candidates from email addresses in @dymax.com.</p> <p>About Us</p> <p>Dymax, part of the Bachmann Chemical & Engineering family of brands is based out of Torrington, Connecticut. Dymax is globally recognized as a pioneer in the development of light-curable adhesives and curing equipment. Today, our expansive portfolio of innovative adhesives, coatings, and maskants are supported by dispense solutions and cutting-edge UV and LED light-curing equipment. Unlike our competitors who supplying standard products, Dymax focuses on the customer experience by tailoring solutions that help customers lower costs, reduce their carbon footprint, improve efficiency, and drive profitability. Our focus on being a customer intimate organization has led us to where we are today: a rapidly expanding force within our industry, an innovative product portfolio, extraordinary employees, and a bright future based on creating quality offerings with a dedication to business growth.</p> <p>About You</p> <p>We're seeking a result-focused, innovative, self-driven, and well-qualified individual to join our talented team as our Application Engineering Manager. Based out of our Torrington, Connecticut, location, you will direct innovative, customized technical solutions for external and internal customers by leveraging core competencies across and between company brands to provide coordinated, integrated, global-scale customer solutions for adhesive and equipment issues. Also, by managing North America field and in-house AE teams to provide timely, robust root cause analyses and corrective actions to nonconformance events</p> <p>In addition, you will:</p> <ul> <li>Lead the coordination and integration of global AE team resources engaging BCE brand technical resources by leveraging entity core competencies, and establishing routinized, repeatable customer solution activities </li><li>Optimize departmental application recommendations and root cause conclusions by leveraging experience and subject-matter-expertise with customer intimacy and people-management skills to develop and manage technical teams that provide consistent solutions and timely support for Internal and external stakeholders </li><li>Develop vibrant, responsive, insightful, high-performing AE teams by exercising strong leadership and judgment skills to acquire, train, coach, cultivate, performance manage and develop dynamic, engaged employees. Also, by assigning and distributing work, following up, setting objectives, and managing standards, test results, data collection, analysis techniques, qualification of leads, and reporting formats within the North American AE lab </li><li>Efficiently disseminate product information, resolutions, and recommendations by leading the cross-departmental coordinated flow of issue resolution, root cause analyses, and available alternatives with Customer Service, Sales, Production, R&D, Product Management, and Quality. </li><li>Create product marketing and sales opportunities by engaging with, and providing exceptional assistance to, customers, Territory Sales Managers, and sales channel partners in the design, manufacture, and development and testing of new or revised offerings </li><li>Build product awareness and Dymax product use capabilities by coordinating and providing regular technical training to Territory Sales Managers, sales channel partners, customers, and stakeholders </li><li>Effectively manage and manipulate departmental expertise and strategies by recognizing industry drivers, conducting market and competitor research, analyzing industry and trends, and identifying changes in competitors' product offerings </li><li>Deliver consistent, dependable quality assurance to customers by ensuring Application Engineers are trained to meet environmental, legal, safety, and compliance standards, and by creating and embracing a culture of quality and customer focus </li></ul>