<p>Position Information</p> <p>Classification Title Student Services Pro II FLSA Exempt FTE 1.00 Minimum Qualifications</p> <p>Bachelor's degree in a related field or equivalent and 2 years of professional experience</p> <p>Preferred Qualifications</p> <ul> <li>Master's degree </li><li>Minimum 3-5 years of experience in financial aid administration, preferably in a graduate or professional school setting </li><li>Strong knowledge of federal financial aid regulations and loan programs </li></ul> <p>Position Summary</p> <p>The School of Medicine Financial Aid Coordinator plays a critical role in supporting the financial wellness and academic success of medical students. This position assists in the administration of federal, state, and institutional financial aid programs, ensuring compliance with regulations and providing personalized guidance to students navigating the complexities of funding a medical education.</p> <p>This position is responsible for advising current and prospective students on financial aid and debt management, coordinating financial literacy programming, assisting with institutional scholarship administration, collaborating with the UGA Office of Student Financial Aid, and assisting in other areas of the office as needed. This position reports to the School of Medicine Director of Financial Aid.</p> <p>Knowledge, Skills, Abilities and/or Competencies</p> <p>Knowledge of financial aid policies, processes and procedures, and federal and state regulations</p> <p>Strong organizational skills</p> <p>Excellent oral and written communication skills</p> <p>Attention to detail</p> <p>Event and/or program planning</p> <p>Ability to multitask with accuracy</p> <p>Experience using Microsoft Office products (Word, Excel, etc.)</p> <p>Excellent interpersonal skills</p> <p>Ability to handle sensitive information with discretion and professionalism</p> <p>Physical Demands</p> <p>Standard for an office environment.</p> <p>Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? Yes Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy</p> <p>Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.</p> <p>Background Investigation Policy</p> <p>Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.</p> <p>Duties/Responsibilities</p> <p>Duties/Responsibilities</p> <p>Student Advising & Support:</p> <ul> <li>Counsel current and prospective medical students on financial aid options, budgeting, debt management, and financial literacy topics through email, phone, virtual, or in-person meetings. </li><li>Conduct financial literacy workshops and one-on-one sessions to promote responsible borrowing and financial planning. </li><li>Serve as a key liaison between students, faculty, and administrative offices. </li></ul> <p>Client Services Management:</p> <ul> <li>Builds a culture of continuous improvement, professional development, and accountability within the financial aid team. </li></ul> <p>Percentage of time 45 Duties/Responsibilities</p> <p>Program Administration:</p> <ul> <li>Monitor student eligibility and maintain accurate records in compliance with federal and institutional policies. </li><li>Utilize data analytics to assess aid distribution trends, student borrowing behavior, and program effectiveness. </li></ul> <p>Compliance & Reporting:</p> <ul> <li>Ensure adherence to federal Title IV regulations, state guidelines, and institutional policies. </li><li>Assists with annual review and assessment of the financial aid program in line with the recommendations and policies of the Association of American Medical Colleges (AAMC) and the Liaison Committee on Medical Education (LCME) and other professional organizations and accrediting bodies. </li><li>Provides clear and accurate documentation of transactions, conversations, interactions, and edits to records affecting student eligibility and/or compliance with applicable regulations, statutes, and/or policies. </li><li>Contribute to the development and implementation of strategic initiatives that enhance financial aid delivery, student satisfaction, and institutional compliance. </li></ul> <p>Percentage of time 30 Duties/Responsibilities</p> <p>Collaboration & Outreach:</p> <ul> <li>Partner with admissions, registrar, and student affairs to support enrollment and retention goals. </li><li>Represent the financial aid office at recruitment events, orientations, and committee meetings. </li><li>Regularly attends conferences, workshops, and meetings and participates in professional organizations to stay current with professional standards and to be exposed to developments in financial aid-related services in the profession and within the medical school community. </li></ul> <p>Percentage of time 15 Duties/Responsibilities</p> <p>Other Duties:</p> <ul> <li>Lead special projects, presentations, and event planning </li><li>Manage communications, including emails and newsletters, and student outreach campaigns </li></ul> <p>Percentage of time 10</p> <p>Contact Information</p> <p>Recruitment Contact</p> <p>Contact Details</p> <p>For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.</p> <p>Recruitment Contact Name Wendy Gilfedder Recruitment Contact Email somhr@uga.edu Recruitment Contact Phone</p> <p>Posting Specific Questions</p> <p>Required fields are indicated with an asterisk (*).</p> <p>Applicant Documents</p> <p>Required Documents</p> <ul> <li>Resume/CV </li><li>Cover Letter </li><li>List of References with Contact Information </li></ul> <p>Optional Documents</p> <p>Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact University HR (hrweb@uga.edu).</p> <p>The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status.</p>