<p>We are seeking a detail-oriented and motivated Install Scheduler & Dispatcher to join our team. In this role, you will be the critical link between customers, crews, and third-party inspectors-ensuring that every installation is scheduled, documented, and completed smoothly. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values providing an exceptional customer experience.</p> <p>Key Responsibilities</p> <ul> <li>Manage and review the installation pipeline to schedule site work efficiently with customers, internal teams, and inspectors. </li><li>Communicate with customers in a professional, friendly, and solutions-focused manner. </li><li>Maintain accurate and up-to-date customer records in company databases. </li><li>Partner with internal teams to achieve and exceed monthly installation goals. </li><li>Proactively address and overcome customer concerns to ensure a positive experience. </li><li>Support continuous improvements in scheduling processes and customer satisfaction. </li></ul> <p>Qualifications & Experience</p> <ul> <li>Strong organizational and time-management skills with the ability to prioritize tasks effectively. </li><li>Excellent communication skills (phone, email, and text) with a customer-first mindset. </li><li>Problem-solving and decision-making ability with strong attention to detail. </li><li>Team-oriented approach with a willingness to collaborate across departments. </li><li>Proficiency with Microsoft Office Suite; Salesforce or CRM experience is a plus. </li><li>Previous customer service or scheduling experience is preferred but not required. </li></ul>