<p>Country</p> <p>USA</p> <p>State</p> <p>Ohio</p> <p>City</p> <p>Cincinnati</p> <p>Descriptions & requirements</p> <p>About the role:</p> <p>As a Sales Quality Information Specialist for TQL, you will directly assist with support operations through data aggregation and analysis, technical writing, communication, and incident investigation. You will also help implement technology solutions and process improvements through business analysis and communication with stakeholders, facilitators, and partners.</p> <p>What's in it for you:</p> <ul> <li> <p>$55,000 - $65,000 base salary, benefits package and company perks</p> </li><li> <p>Paid volunteer time-off and matching programs to increase your impact to your favorite charities</p> </li><li> <p>Comprehensive benefits package</p> </li><li> <p>Health, dental and vision coverage</p> </li><li> <p>401(k) with company match</p> </li><li> <p>Perks including employee discounts, financial wellness planning, tuition reimbursement and more</p> </li><li> <p>Certified Great Place to Work with 800+ lifetime workplace award wins</p> </li></ul> <p>What you'll be doing:</p> <ul> <li>Assist in the investigation of potential operational compliance issues within various departments </li><li>Conduct regular exploratory audits and reports to identify areas for and maintain system and process improvements </li><li>Support ad-hoc organizational development projects by tracking and reporting progress as well as acting as a liaison between other departments to solve challenges </li><li>Assist in the design and improvement of reports, audits, and tools </li><li>Research the newest methods of optimization and analytics to apply to existing systems </li></ul> <p>What you need:</p> <ul> <li>Bachelor's degree with a focus on Business, Mathematics or Technology, or equivalent experience </li><li>1+ years' experience with SQL or another database equivalent preferred </li><li>1+ years' experience with PowerBI, Visual Basic for Applications (VBA), and report automation </li><li>Proficient in Microsoft Office suite with strong Excel skills </li><li>Strong background in analytics with a track record of delivering valuable insights and recommendations </li><li>Naturally inquisitive with excellent critical thinking skills </li><li>Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment with tight deadlines </li><li>Outstanding attention to detail, sense of urgency and personal accountability </li></ul> <p>Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.</p> <p>About Us</p> <p>Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.</p> <p>As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.</p> <p>What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.</p> <p>Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.</p> <p>If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com</p> <p>*</p>