<p>Apply</p> <p>Description</p> <p>MISSION</p> <p>Grow a career in banking while creating a positive, distinctive banking experience through efficient,</p> <p>accurate and knowledgeable interactions with every client.</p> <p>ESSENTIAL FUNCTIONS</p> <ul> <li>Contributes to the success of the team by actively participating in shared responsibilities and goals. </li><li>Completes a variety of client transactions in an accurate and efficient manner. </li><li>Upholds numerous compliance and regulatory requirements while operating in a time pressured environment. </li><li>Engages in client communication to determine and meet various needs and expectations. </li><li>Seizes opportunities to continue education that improves skills and knowledge. </li></ul> <p>QUALIFICATIONS</p> <ul> <li>Must be bilingual </li><li>Bachelor's degree or equivalent experience preferred </li><li>Previous experience in a client service industry preferred </li><li>Demonstrated knowledge of Citizens National Bank </li><li>Proficient in technology based systems </li><li>Proficient in professional written and verbal communication </li></ul> <p>COMPETENCIES</p> <ul> <li>Work Ethic: Possess a strong willingness to demonstrate dependability, punctuality, proactivity, and diligence; demonstrates tenacity and readiness to go the extra mile </li><li>Honesty & Integrity: Does not cut corners ethically; earns trust and maintains confidences; does what is right, not just what is politically expedient; speaks plainly and truthfully </li><li>Positive Attitude: Exhibits passion and excitement over work; has a can-do attitude; coachable </li><li>Teamwork: Works collaboratively across the organization to uphold our company mission; breaks down silos </li><li>Efficiency: Able to produce significant output with minimal wasted effort; able to focus on the task at hand and not about what is to come </li><li>Flexibility: Adjusts quickly to changing priorities and conditions; copes effectively with complexity and change </li><li>Calm Under Pressure: Maintains stable performance when under heavy pressure or stress; not reactive </li><li>Communication: Speaks and writes clearly and articulately without being overly verbose or talkative; maintains this standard in all forms of written communication including email </li><li>Commitment: Being dedicated to the same mission as the company; cultural fit </li><li>Good Judgment: Utilize available resources and knowledge to independently execute sound decisions based on common sense and established policy/procedures </li><li>Professionalism: Presents a professional demeanor in dress, interpersonal interactions, and communication; employs personal accountability </li><li>Intelligence: Learns quickly; demonstrates ability and eagerness to quickly and proficiently understand and absorb new information </li></ul> <p>BENEFITS</p> <ul> <li>Medical, Dental and Vision - 100% paid for the employee </li><li>Life Insurance </li><li>401k </li><li>Short Term and Long Term Disability </li><li>Paid Time Off </li><li>Additional Voluntary Benefits </li></ul> <p>Requirements</p> <p>General hours are Monday through Thursday from 7:30AM to 4:00PM and Fridays from 7:30AM to 6:00PM.</p> <p>We are an equal opportunity employer and welcome all qualified candidates to apply.</p>