<p>Step into a career with ASM, where cutting edge technology meets collaborative culture.</p> <p>For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.??But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.</p> <p>Responsibilities:</p> <ul> <li> <p>As Micron Global Account Advanced Packaging Sales Manager/Director you are expected to be the leader for the Global Account Team (GAT) and to drive all aspects of engagement with the customer, including but not limited to the following:</p> </li><li> <p></p> </li><li>Relationship management with key decision makers in Micron Advanced Packaging (HVM & TD) <p></p> </li><li> <p>Own execution of all sales functions and sales related communication with Micron Advanced Packaging (wafer level and die level)</p> </li><li> <p>Own and drive overall customer account management for Micron Advanced Packaging (HVM & TD); ensure this is aligned with the global sales strategy for Micron account.</p> </li><li> <p>Drive customer meetings with Micron Advanced Packaging (HVM & TD); have a presence in key technical and service-related meetings with customer, including Technical Review Meetings (TRM) - Partner closely with Field Service and Technology/Process teams.</p> </li><li> <p>Drive configuration management for customer tool orders and RFK to ensure alignment with Global Micron account requirements and pricing structure. Take ownership of and drive the Micron Advanced Packaging forecast for tools and retrofits (RFK)</p> </li><li> <p>Take ownership to track and drive hardware delivery/shipment schedules for new tools and RFK; ensure alignment with customer and FEMS (Factory) on schedules and escalate gaps to Global Account as required.</p> </li><li> <p>Provide leadership to local field service and process team to ensure priorities are aligned. Drive team alignment and team building internally to our local account team. Resolve any conflicts across the teams as necessary.</p> </li><li> <p>Escalation Management: be the local escalation point of contact prior to Global Escalation. If Global escalation is needed, you are expected to trigger it and drive it.</p> </li><li> <p>Work closely with the Global Account leadership to</p> </li><li> <p>Create and drive sales strategies for new product introduction and align them with the business units and ASM business development. Ensure strategic vision and tactical execution for Micron in all Advanced Packaging locations. You are expected to understand all aspects of the Micron global account relating to Micron Advanced Packaging</p> </li><li> <p>Manage Micron Advanced Packaging and ASM BU and GAT relationships.</p> </li><li> <p>Engage Business Units, as required, to write Statements of Work for evals and align them with customer.</p> </li><li> <p>Ensure new tools and upgrades (RFK) are scheduled, delivered, installed, and accepted/closed by the customer.</p> </li><li> <p>Participate in and provide inputs for Sales & Marketing (Samba/PDU) and identify business opportunities with inputs from local process and field service teams.</p> </li><li> <p>Collect competitor information and summarize it such that it can be shared internally.</p> </li><li> <p>Sets yearly Account Team penetrations, defense, upsides (PDU) goals and metrics.</p> </li><li> <p>Own escalation Path for all Micron Advanced Packaging issues - including process and service high level escalations.</p> </li><li> <p>Manage account functions that do not fit solely in the Process or Service areas (budget, quality, office and physical resources, etc.)</p> </li><li> <p>Provide inputs to Global Account updates (weekly, Quarterly, etc.) as needed.</p> </li></ul> <p>Required Experience:</p> <ul> <li>5+ years relevant experience in Semiconductor/ Advanced Packaging related company, with Sales/Service background. Technical degree/background is preferred. </li><li>Ability to influence decisions or processes impacting KPI performance. </li><li>Structured and collaborative problem-solving skills leveraging analytics. Ability to work with and analyze data as necessary. </li><li>A strategic thinker with strong interpersonal and communication skills, decision making skills, people management skills, project management skills. Ability to navigate a global, matrixed organization. </li><li>Excels in Communicating, Customer Focus, Initiative and Results Drive - proven ability to present using PowerPoint </li><li>Fluent or highly proficient in English (writing and verbal communication) </li></ul> <p>Apply today to be part of what's next.</p> <p>We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.</p> <p>To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.</p> <p>ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.</p>