<p>Transform Lives: Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in Westlake, Ohio!</p> <p>Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts between 7am-7pm.</p> <p>Why Greenbrook?</p> <ul> <li>Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments. </li><li>Competitive Compensation: Earn $19-21/hour (commensurate with education and experience). </li><li>Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage. </li><li>Growth and Development: Receive specialized training and certification in TMS and esketamine therapy. </li><li>Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care. </li><li>Location: Primarily based in our Westlake center, with occasional regional coverage as needed. </li></ul> <p>Your Role:</p> <ul> <li>Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort. </li><li>Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures. </li><li>Support operational efficiency: Understand and assist with insurance and billing processes as needed. </li></ul> <p>What We're Looking For:</p> <ul> <li>Minimum Qualifications: High School Diploma, Associate's Degree, Medical Assistant certification, or equivalent clinical certification, coupled with significant relevant work experience. </li><li>Preferred Qualifications: Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least one year of healthcare work experience (not mandatory). </li><li>Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred). Strong clinical interviewing skills. Knowledge of insurance payers and medical necessity guidelines (a plus). </li><li>Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (training provided). </li></ul> <p>Our Ideal Team Member:</p> <ul> <li>Proactive Collaborator: You take ownership, are flexible, find solutions, and communicate confidently with physicians. </li><li>Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic, and offer professional feedback. </li><li>Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads. </li></ul> <p>Who we are:</p> <p>At the forefront of mental health care, Greenbrook operates 95+ U.S. centers offering cutting-edge, FDA-cleared TMS (targeted electromagnetic stimulation for mood regulation) and Spravato (for treatment-resistant depression and MDD with suicidal thoughts/actions). This innovative approach has already touched the lives of over 40,000 patients, with more than 1.3 million treatments administered.</p> <p>To learn our WHY:</p>