<p>Patient Care Coordinator - Chelmsford, MA</p> <p>Compensation is $18/hour</p> <p>Are you a Patient Care Coordinator or Administrative Assistant who is ready to work with America's Best Retailer 2024 for Hearing Care?</p> <p>At Beltone, we are passionate about delivering the gift of hearing. As a Patient Care Coordinator, you change the lives of our patients by providing an exceptional hearing healthcare experience. Our success is contributed to a collaborative work environment where patient needs always come first. and employees are empowered!</p> <p>Highlights:</p> <ul> <li>Ensure quality customer service, oversees the daily operation of services for the practice and the execution of contracts, deposits and billing. </li><li>Greet new and existing patients like they are family. </li><li>Schedule patient's appointments either in person or over the phone. </li><li>Handle a three-line phone system. </li><li>Call established patients for their yearly checkup. </li><li>Maintain patient's files abiding by HIPAA regulations. </li><li>Respect patients by recognizing their rights; maintaining confidentiality. </li><li>Knowledgeable in verifying patient's insurance eligibility and benefits through all insurance carriers. </li><li>Prepare and distribute mail using USPS or Federal Express. </li><li>Maintains patient care database by entering new information as it becomes available. </li><li>Prepare and generate reports for the clinic and the home office. </li><li>Keep the office clean and orderly.. </li><li>To work in an environment that fosters teamwork and happiness! </li></ul> <p>Minimum Qualifications</p> <ul> <li>2 plus years of experience in Office Environment </li><li>Preferred Qualifications </li><li>Knowledge of Microsoft Office </li></ul> <p>Experience with a scheduling program</p> <ul> <li> <p>Must be knowledgeable in Word and Outlook</p> </li><li> <p>Ability to multitask</p> </li><li> <p>Knowledge in insurance verification and billing</p> </li><li> <p>Strong communication skills</p> </li><li> <p>Strong organizational skills</p> </li></ul> <p>Benefits:</p> <ul> <li>Health, Dental, and Vision Insurance: Comprehensive health benefits to ensure the well-being of employees. </li><li>Paid Time Off: Enjoy paid time off for a healthy work-life balance, 3 weeks to start. </li><li>401(k) Plan: Benefit from a 401(k) plan with a 4% match, after the first year. </li><li>Monthly Bonuses: Earn monthly office bonuses upon reaching your goals, providing additional financial incentives. </li><li>Training Programs: Access training programs aimed at enhancing your skills and ensuring your success. </li></ul> <p>Join us! Beltone is America's Best Hearing Care Retailer and Best Customer Service provider according to Newsweek (2022, 2023,2024), and the reason is our people!</p> <p>We are an Equal Opportunity Employer.</p> <p>#LI-Beltone</p>