<p>Kforce is immediately seeking an experienced Business/Systems Analyst in support of our enterprise telecommunications and mass media client based in Stamford, CT.</p> <p>Responsibilities:</p> <ul> <li>Educating and socializing the Digital Service & CX strategy to internal and external partners </li><li>Supporting the integration of new products and services, regulatory requirements, tools, technologies, and markets into existing operations </li><li>Ensuring complete analysis and understanding of interdependencies, business risks, risk mitigators that could impact or be impacted by the delivery of new products and services </li><li>Ensuring all defined business rules/policies are documented and implemented as designed </li><li>Ensuring available technology is fully leveraged </li><li>Functioning as the liaison between the business unit and other functional organizations </li><li>Leveraging data to recommend enhancements to ensure the customer experience with Charter's implementation is industry-leading* Bachelor's degree in Business Administration or related field or equivalent experience </li><li>Business Operations Analysis experience: 3 years or more </li><li>Telecommunications and/or experience with technology/software products: 3 years or more </li><li>Technical skills: Personal computer and software applications (i.e. Word, Excel, Visio, etc.) </li><li>Skills: Analyze and synthesize complex data </li><li>Abilities: Quickly identify business problems & opportunities; Communicate effectively orally and in writing; Define key performance indicators/metrics; Manage multiple projects simultaneously; Document, prepare, and present data-driven presentations; Make decisions and solve problems while working under pressure; Partner with internal and external stakeholders, including vendor relationships </li></ul>