<p>Apply</p> <p>Job Type</p> <p>Full-time</p> <p>Description</p> <p>Love Where You Work!</p> <p>At Towne Properties, we build more than communities-we build careers. Join a Top Workplace (2018-2025) and grow with a company that values professionalism, service, and long-term success.</p> <p>Customer Service Administrator - $18-$21/hr</p> <p>Location: Raleigh, NC (Carolina Regional Office)</p> <p>Schedule: Monday-Thursday, 8:00 AM-5:30 PM; Friday, 8:00 AM-1:00 PM</p> <p>Job Type: Full-Time (On-Site)</p> <p>What You'll Do</p> <ul> <li>Serve as the primary contact for residents, homeowners, and Board members </li><li>Provide reception coverage in the mornings, greeting visitors and managing incoming calls </li><li>Support Community Support Assistant (CSA) responsibilities in the afternoons </li><li>Provide high-level administrative support, including reports, correspondence, and record management </li><li>Manage resident communications and ensure timely, accurate responses </li><li>Prepare newsletters and official community communications </li><li>Support Board operations and track follow-up items </li><li>Maintain front desk professionalism and assist with office operations </li></ul> <p>What You Bring</p> <ul> <li>2+ years of customer service and administrative experience </li><li>Prior HOA experience a plus </li><li>Strong business writing and professional communication skills </li><li>Proven ability to manage multiple priorities with accuracy and efficiency </li><li>Advanced proficiency in Microsoft Office (SharePoint/OneDrive preferred) </li><li>High level of professionalism, discretion, and problem-solving ability </li><li>Valid driver's license, reliable transportation, and auto insurance </li></ul> <p>Compensation & Benefits</p> <ul> <li>Medical, dental, vision, life insurance, and FSA options </li><li>401(k) with company match </li><li>Paid time off, holidays, vacation, and personal days </li><li>Training and career development through Towne University </li><li>Referral bonuses, recognition programs, and a supportive team environment </li></ul> <p>Why Towne Properties?</p> <ul> <li>Family-owned and operated since 1961 </li><li>Recognized as an Energage Top Workplace (2018-2025) </li><li>Opportunities for long-term growth and advancement </li></ul> <p>Apply today and grow your career with Towne Properties-where we build great places to Live, Work, Shop & Play!</p> <p>Towne Properties is an Equal Opportunity Employer. Employment is contingent upon successful completion of background and MVR screening.</p>