<p>Position Summary</p> <p>A Bellman, also known as a Bellhop, is responsible for providing exceptional customer service to hotel guests by assisting with luggage, providing information about hotel amenities and local attractions, and ensuring a pleasant stay.</p> <p>Essential Duties and Responsibilities</p> <p>Greet Guests: Welcome guests upon arrival and assist them with their luggage.</p> <p>Escort Guests: Guide guests to their rooms and explain room features and hotel amenities.</p> <p>Provide Information: Offer information about hotel services, local attractions, and dining options.</p> <p>Assist with Transportation: Arrange transportation for guests, such as taxis or car rentals.</p> <p>Maintain Cleanliness: Ensure the lobby and other public areas are clean and organized.</p> <p>Deliver Items: Deliver messages, packages, and room service orders to guest rooms.</p> <p>Handle Requests: Assist with special requests, such as arranging transportation or making restaurant reservations</p> <p>Qualification</p> <ul> <li>High school diploma or equivalent. </li><li>Experience: Prior experience in a customer service role is preferred. </li><li>Skills: Excellent communication and interpersonal skills, ability to lift and carry heavy luggage, friendly and professional demeanor. </li><li>Knowledge: Familiarity with local area attractions and restaurants. </li><li>Flexibility: Ability to work varying shifts, including weekends and holidays. </li><li>Ability to lift and carry luggage weighing up to 100 lbs. </li><li>Ability to stand and walk for extended periods. </li></ul>