<p>Must Have Technical/Functional Skills</p> <p>This role will focus on functional modules such as UI Benefits(claim filing, etc) and employer tax, and work closely with BAs, developers, QAs to produce clear, user-friendly materials, including step-by-step guides and system design artifacts. You will also interact directly with the system to capture screenshots, document scenarios, and contribute to the success of training efforts.</p> <p>Roles & Responsibilities</p> <ul> <li>Proficiency in using Microsoft Office Suite, Adobe Acrobat, and documentation platforms such as SharePoint, JIRA, Confluence. </li><li>Strong command of English with excellent writing, editing, and formatting skills. </li><li>Preferred: Experience with Unemployment Insurance systems, especially in areas related to claims, employer tax, or benefits. </li></ul> <p>Salary Range: $100,000 $110,000 Year</p> <p>TCS Employee Benefits Summary:</p> <p>Discretionary Annual Incentive.</p> <p>Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.</p> <p>Family Support: Maternal & Parental Leaves.</p> <p>Insurance Options: Auto & Home Insurance, Identity Theft Protection.</p> <p>Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.</p> <p>Time Off: Vacation, Time Off, Sick Leave & Holidays.</p> <p>Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.</p> <p>#LI-DNI</p>