<p>Position Summary:</p> <p>Provide courteous and helpful customer service, process sales quickly, accurately, and efficiently. Generate new sales, merchandise product, and support the management team with additional duties as needed.</p> <p>Duties & Responsibilities:</p> <ul> <li>Ensure each customer receives outstanding customer service. </li><li>Greet customers as they enter the store. </li><li>Answer customer inquiries via phone. </li><li>Maintain awareness of all promotions and advertisements. </li><li>Accurately and efficiently ring on registers and maintain all cash at registers. </li><li>Issue receipts, refunds, credits or change due to customers. </li><li>Maintain an orderly appearance of the register area and keep supplies stocked. </li><li>Uphold store cleanliness standards. </li><li>Solicit customers to open an Ace Rewards card. </li><li>Execute the daily operational, day-to-day goals and priorities assigned by store management. </li><li>Actively participate in daily huddle meetings. </li><li>Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized. </li><li>Be conscious of shoplifting activity. </li><li>Report any safety issues or concerns to management. </li><li>Perform all other duties as assigned by management. </li></ul> <p>Qualifications:</p> <ul> <li>High School Diploma or Equivalent. </li><li>Knowledge of hardware-related products preferred but not required. </li><li>Previous experience in a retail environment. </li><li>Computer knowledge a plus. </li><li>Excellent customer service skills are a must. </li><li>Excellent communication skills are a must. </li></ul> <p>Working Conditions & Physical Requirements:</p> <ul> <li>Must be able to lift up to 40 lbs. frequently to load and unload customer orders. </li><li>Must have the ability to stand/walk for long periods of time. </li><li>This position will require an individual to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, bending, crouching, and reaching frequently. </li><li>Must have the ability to operate lift trucks, pallet jacks, and other similar freight moving equipment. </li></ul>