<p>Role: Guide and optimize creator relationships to drive impactful influencer campaigns across sports media brands.</p> <p>Focus: Enhance campaign performance through strategic coaching and data-driven insights.</p> <p>Team: Collaborative, innovative marketers passionate about sports culture and influencer success.</p> <p>Perks: Competitive compensation, comprehensive benefits, and an inclusive, growth-oriented culture.</p> <p>The Opportunity</p> <p>Better Collective is a global sports media powerhouse, home to premier brands such as AceOdds, HLTV, The Nation Network, Action Network, and FutbolSites, engaging over 400 million monthly visitors.</p> <p>We're searching for a Customer Success Manager who thrives on building meaningful relationships with influencers. You'll empower creators by optimizing their content strategies, improving their earnings, and maximizing their impact. If you excel at using analytics to unlock influencer potential and enjoy fostering authentic connections, this role is ideal for you.</p> <p>What You'll Do</p> <ul> <li> <p>Provide strategic guidance to creators on content best practices, promotional methods, and platform optimization.</p> </li><li> <p>Act as a trusted coach, leveraging analytics to drive campaign success and influencer growth.</p> </li><li> <p>Proactively address creator needs, resolving challenges to maintain high satisfaction and productivity.</p> </li><li> <p>Coordinate with marketing, product, and analytics teams to streamline creator tools, processes, and onboarding.</p> </li><li> <p>Identify and communicate high-impact campaign opportunities aligned with sports events and operator promotions.</p> </li><li> <p>Transform industry trends and performance data into actionable strategies for influencer success.</p> </li></ul> <p>What Success Looks Like</p> <ul> <li> <p>Within 30 days: You're onboarded, familiarized with tools and processes, and have begun establishing relationships with key creators.</p> </li><li> <p>Within 60 days: You've provided strategic insights leading to measurable improvements in creator performance.</p> </li><li> <p>Within 90 days: Your influencer campaigns start delivering positive outcomes aligned with business objectives, enhancing creator satisfaction and revenue.</p> </li></ul>