<p>About Us</p> <p>At North Carolina Farm Bureau Insurance, we take pride in our strong, community-oriented roots that began right here in North Carolina. In 1953, our company was born out of the need to provide insurance coverage to our farmers and rural communities. Now, with local offices in each of the 100 counties, we provide services to all North Carolinians across the state. Here at NCFB we are a familiar face in the community with a service oriented mindset that truly sets us apart. Guided by our mission, we are deeply committed to both our neighbors and employees. Helping you is what we do best! If you are passionate about making a meaningful impact and value a people-centered culture, we invite you to join us!</p> <p>About the Role</p> <p>An Agency CSR provides assistance to the Agency Force and occasionally Farm Bureau members for property and casualty business brokered to companies outside of NC Farm Bureau Mutual Insurance Company.</p> <p>Education & Experience</p> <p>Agent's property and casualty license will be required after hiring.</p> <p>Required Skills and Abilities</p> <p>Must have very good oral and written communication skills.</p> <p>Strong organization skills.</p> <p>Strong work ethic with the ability to deliver high quality results in a time-sensitive environment, as well as the ability to take initiative in a professional manner.</p> <p>Pleasant and outgoing personality.</p> <p>Ability to manage multiple tasks simultaneously.</p> <p>Demonstrated working knowledge of the Microsoft Office applications including, but not limited to, Word, Outlook, and Excel.</p> <p>Strong teamwork and collaborative skills, including excellent interpersonal skills and ability to work independently and with others.</p> <p>Complete understanding or willingness to learn policies, procedures, principles, concepts, practices, and standards as they pertain to the Agency.</p> <p>Location & Commitments</p> <p>Full-time role based at our Corporate Office in Raleigh, NC 27612</p> <p>Major Duties of Position</p> <p>Respond to email communication and phone calls from the Agency Force regarding policy servicing needs.</p> <p>Quote and bind coverage for various lines of property and casualty business.</p> <p>Process applications for new business and renewals.</p> <p>Account invoicing for new business, additional premiums and renewals.</p> <p>Maintain current client documentation and records in the Agency Management System.</p> <p>Distribute policies and various forms that are received during the policy period.</p> <p>Issue certificates of insurance.</p> <p>Forward claim notices to appropriate companies and assist in pertinent correspondence regarding claims.</p> <p>Process renewal, cancellation and reinstatement documentation as required.</p> <p>Verify membership status.</p> <p>This document is intended to outline the essential responsibilities of the position, and does not limit the tasks that may be assigned or amended by the supervisor.</p>