<p>Essential Functions</p> <p>An individual in this position must be able to successfully perform the essential duties and responsibilities described. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.</p> <ul> <li>Enter prescriptions and verify appropriate and accurate information </li><li>Enter and update patient's information </li><li>Contact patients, pharmacists and doctor's offices to resolve claims issues </li><li>Manage and organize inventory, including ordering, stocking and rotating supplies </li><li>Maintain proper storage and handling of medications, including controlled substances </li><li>Process prescriptions from intake to order completion </li><li>Resolve customer issues; ensuring accurate information is provided </li><li>Ensure compliance with federal, state and organization policies and procedure </li></ul> <p>Knowledge, Skills, and Abilities</p> <ul> <li>Seek to understand and meet the needs of customers (patients, families, vendors, co-workers, etc.) through respectful, courteous and culturally sensitive interactions. </li><li>Actively participate and work positively, flexibly and cooperatively in a team effort within and across departments to accomplish the goals of the organization. </li><li>Demonstrate effective, culturally sensitive communication skills and effectively communicate verbally and in writing with a variety of people. </li><li>Know, understand and adhere to organizational policy related to the patient's rights for confidential care. </li><li>Maintain compliance with all applicable laws, rules and regulations, including those related to preparation/packaging/storage of products. </li></ul> <p>Working Environment and Physical Demands</p> <p>While performing the duties of this job, the employee is continuously required to perform computer-related work. The employee is routinely required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The noise level in the work environment is usually moderate. Occasionally lift to 40 pounds (storage boxes)</p> <p>Qualifications</p> <ul> <li>High school diploma or GED required </li><li>Certification by Pharmacy Technician Certification Board preferred. </li><li>0-2 years' experience working as a pharmacy technician or similar roles. </li><li>Community health care experience preferred </li><li>Bilingual, Spanish and English preferred </li></ul> <p>Who We Are</p> <p>As Minnesota's largest Federally Qualified Health Center, Minnesota Community Care ensures that the communities we serve have access to high quality and affordable health care. Our patients predominantly identify as people of color (80%), low-wealth (61% patients = 200% FPL), and un/under-insured (40% uninsured, 45% publicly insured) (UDS, 2020).</p> <p>We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Minnesota Community Care values building a culturally diverse staff that reflects the communities it serves, and strongly encourages women, minorities, and persons with disabilities to apply. Minnesota Community Care is committed to providing Equal Employment Opportunities to all applicants. EO M/F/Disability/Vet Employer.</p>